Office Manager

Coastal Detox, Inc. is a confidential, licensed medical detoxification facility located on Florida's beautiful Treasure Coast in Stuart. Our mission is to help every client "Sail Through Detox" with safe, medically supervised protocols, holistic therapies, and compassionate care in a comfortable, tranquil environment. We are looking for a Full-Time Front Office Manager who is enthusiastic, organized, and genuinely passionate about helping individuals on their recovery journey. If you thrive in a fast-paced, team-oriented setting and want to make a real difference in people's lives, we'd love to meet you!

Schedule:

Monday - Friday, 8:00 AM - 4:30 PM (40 hours per week, including a lunch break)

Key Responsibilities:

Serve as the friendly first point of contact: answer incoming calls professionally, greet visitors/clients/staff, and provide excellent customer service at the front desk. Book and coordinate client appointments, manage the daily schedule, and assist with intakes as needed.

Provide transportation support:

occasionally drive company vehicles to pick up medications from pharmacies and take clients to medical appointments. Support clinical and administrative staff with clients, including facilitating sign-in sheets, scanning documents into medical charts, and assisting with discharge processes (including client satisfaction surveys). Maintain open, professional communication with clients, families, referral sources, physicians, and community partners. Provide administrative support to the Executive Director and other team members as assigned. Oversee front desk operations and ensure all visitors sign in and receive visitor badges. Uphold all company policies, confidentiality standards (HIPAA), and a positive, therapeutic environment for clients. Perform other duties as assigned to support smooth facility operations.

What We're Looking For:

Previous front office, administrative, or customer service experience (healthcare or behavioral health preferred) Professional phone etiquette and strong communication skills Reliable driver with a clean driving record (occasional local driving required) Positive attitude, strong organizational skills, and the ability to multitask in a dynamic environment Passion for helping those struggling with addiction and a true team-player mindset Comfortable working in a substance abuse treatment setting If you're ready to join a mission-driven team that truly cares about client recovery, apply today! We offer a supportive work environment and the opportunity to make a meaningful impact every day. Coastal Detox is an equal opportunity employer.

Pay:

$18.00 - $21.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person