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W3Global
Title/Escrow Office Manager
Career Insights for Office Manager (General)
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Based on Florida data
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What they do
An Office Manager directs administrative staff and manages workflow in a business office. Supervises clerical work, tracks office supplies, oversees maintenance for office equipment and manages budget for office expenses. May hire and train staff.
$56,080 / year median in Florida
+11% projected growth
Job Description
We are seeking an experienced Title/Escrow Office Manager to oversee residential real estate transactions from contract through closing and post-closing. The ideal candidate will have extensive knowledge of the escrow and title process, excellent customer service skills, and the ability to manage multiple transactions in a fast-paced environment while ensuring accuracy and compliance.
Key ResponsibilitiesManage the complete real estate closing process from contract to post-closing.
Coordinate with buyers, sellers, lenders, real estate agents, brokers, and other parties throughout the transaction. Review title commitments and resolve title issues to ensure clear title prior to closing.
Ensure compliance with lender instructions, title requirements, and company procedures.
Prepare and review settlement statements, closing documents, and disbursement packages.
Conduct real estate closings and address customer questions throughout the process. Verify file balances, receipt of funds, payoff statements, taxes, HOA dues, and other closing requirements prior to disbursement.
Review legal descriptions, acknowledgments, and recorded documents for accuracy.
Prepare and issue title insurance policies following closing.
Perform escrow account reconciliations and resolve outstanding balances or shortages.
Maintain accurate records and reports.
Build and maintain strong relationships with clients, real estate professionals, lenders, and business partners.
Assist with additional office and administrative duties as assigned.
Qualifications Minimum 5 years of title and escrow experience.
Previous experience in an escrow office management, senior closer, or lead closer role preferred.
Strong understanding of residential real estate closings, escrow procedures, title commitments, and title insurance.
Experience resolving title issues and coordinating closing requirements.
Excellent organizational, communication, and customer service skills.
Ability to prioritize multiple transactions and meet deadlines.
Strong attention to detail and ability to maintain confidentiality. Proficiency with Microsoft Word, Excel, and Outlook.
Experience with SoftPro is preferred.
Experience working with real estate agents, brokers, lenders, buyers, and sellers.
High school diploma or equivalent required.
Notary Public preferred.
Title License preferred or willingness to obtain.
Work EnvironmentFull-time, in-office position.
Monday through Friday, 8:30 AM - 5:30 PM.Occasional evening or weekend work may be required.
Some travel between office locations may be required.
BenefitsCompetitive compensationComprehensive benefits package401(k) with company matchMedical, dental, and vision insuranceHealth Savings Account (HSA)Flexible Spending Account (FSA)Life insuranceEmployee Assistance Program (EAP)Paid Time Off (PTO)Employment is contingent upon successful completion of a background check and pre-employment drug screening.
Key ResponsibilitiesManage the complete real estate closing process from contract to post-closing.
Coordinate with buyers, sellers, lenders, real estate agents, brokers, and other parties throughout the transaction. Review title commitments and resolve title issues to ensure clear title prior to closing.
Ensure compliance with lender instructions, title requirements, and company procedures.
Prepare and review settlement statements, closing documents, and disbursement packages.
Conduct real estate closings and address customer questions throughout the process. Verify file balances, receipt of funds, payoff statements, taxes, HOA dues, and other closing requirements prior to disbursement.
Review legal descriptions, acknowledgments, and recorded documents for accuracy.
Prepare and issue title insurance policies following closing.
Perform escrow account reconciliations and resolve outstanding balances or shortages.
Maintain accurate records and reports.
Build and maintain strong relationships with clients, real estate professionals, lenders, and business partners.
Assist with additional office and administrative duties as assigned.
Qualifications Minimum 5 years of title and escrow experience.
Previous experience in an escrow office management, senior closer, or lead closer role preferred.
Strong understanding of residential real estate closings, escrow procedures, title commitments, and title insurance.
Experience resolving title issues and coordinating closing requirements.
Excellent organizational, communication, and customer service skills.
Ability to prioritize multiple transactions and meet deadlines.
Strong attention to detail and ability to maintain confidentiality. Proficiency with Microsoft Word, Excel, and Outlook.
Experience with SoftPro is preferred.
Experience working with real estate agents, brokers, lenders, buyers, and sellers.
High school diploma or equivalent required.
Notary Public preferred.
Title License preferred or willingness to obtain.
Work EnvironmentFull-time, in-office position.
Monday through Friday, 8:30 AM - 5:30 PM.Occasional evening or weekend work may be required.
Some travel between office locations may be required.
BenefitsCompetitive compensationComprehensive benefits package401(k) with company matchMedical, dental, and vision insuranceHealth Savings Account (HSA)Flexible Spending Account (FSA)Life insuranceEmployee Assistance Program (EAP)Paid Time Off (PTO)Employment is contingent upon successful completion of a background check and pre-employment drug screening.
Benefits
- Paid Time Off (PTO)
- Health and Wellness Programs
- Health Insurance
- Dental Insurance