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Plumbing Unlimited, LLC
Office Manager
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Based on Florida data
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What they do
An Office Manager directs administrative staff and manages workflow in a business office. Supervises clerical work, tracks office supplies, oversees maintenance for office equipment and manages budget for office expenses. May hire and train staff.
$56,080 / year median in Florida
+11% projected growth
Job Description
Position Overview Plumbing Unlimited LLC is seeking an experienced and highly organized Office Manager to oversee daily office operations and support our growing residential and commercial plumbing business. The ideal candidate will have strong leadership, customer service, dispatching, and administrative skills, with the ability to manage multiple priorities in a fast-paced environment. Responsibilities Manage daily office operations and administrative functions Coordinate and oversee technician dispatching and scheduling Provide exceptional customer service and client communication Manage accounts receivable and accounts payable Process payroll and review employee timesheets Coordinate permits, inspections, and related documentation Supervise office staff and assist with technician management Oversee collections, invoicing, and payment processing Maintain and manage Housecall Pro or similar service management software Monitor job progress and ensure proper documentation is completed Assist with estimating, work orders, and project coordination Generate reports and track company performance metrics Ensure compliance with company policies and procedures Qualifications Minimum 3 years of office management experience (plumbing, HVAC, electrical, construction, or service industry preferred) Strong dispatching and scheduling experience Knowledge of accounts receivable, accounts payable, and payroll processing Experience with permitting and inspection processes Proficiency in Housecall Pro, ServiceTitan, or similar field service software is preferred Excellent communication and customer service skills Strong organizational and multitasking abilities Proficient in Microsoft Office and Google Workspace Ability to work independently and lead a team effectively Compensation Competitive salary based on experience Typical range: $24.00 - $38.00 per hour About Plumbing Unlimited LLC Plumbing Unlimited LLC is a full-service residential and commercial plumbing company serving Miami-Dade, Broward, and Palm Beach Counties. We pride ourselves on providing exceptional customer service, quality workmanship, and reliable 24/7 plumbing solutions.