An Office Manager directs administrative staff and manages workflow in a business office. Supervises clerical work, tracks office supplies, oversees maintenance for office equipment and manages budget for office expenses. May hire and train staff.
Suwanee, GA 30024 Full-Time | Monday-Friday | In Office About Mission Roofing Mission Roofing Company is a faith-driven residential roofing contractor proudly serving homeowners throughout North Georgia.
Our mission is simple:
serve others with integrity, excellence, and compassion while protecting what matters most. We're looking for an organized, proactive, and dependable Office Manager to become the operational backbone of our company. If you thrive in a fast-paced environment, enjoy solving problems, and love bringing organization to growing businesses, we'd love to meet you. Position Summary The Office Manager oversees the day-to-day administrative and operational functions of Mission Roofing Company. This role supports every department by managing office operations, customer communications, CRM administration, insurance claim support, recruiting, marketing, executive support, and business compliance. This is a leadership position requiring exceptional organizational skills, attention to detail, professionalism, and the ability to manage multiple priorities while delivering an outstanding customer experience.
Responsibilities:
Office Administration Manage daily office operations Answer incoming phone calls and emails Maintain company calendars and schedules Coordinate communication between customers, employees, vendors, and insurance carriers Customer Service & CRM Manage AccuLynx CRM Enter and track new leads Maintain complete customer records Document customer communications Insurance Claims Support Assist with insurance claim documentation Communicate with insurance companies and public adjusters Submit Certificates of Completion and required documentation Track claim progress and support the sales team Marketing & Community Outreach Manage social media accounts Create content using Canva Coordinate text message campaigns Update the company website and Google Business Profile Respond to customer Google reviews Recruiting & Employee Onboarding Post job openings and coordinate interviews Prepare onboarding paperwork Set up employee accounts and software access Maintain employee files Assist with recruiting and onboarding efforts Executive Support Provide administrative support to the Owner Assist with special projects Conduct research Improve operational systems and processes Compliance Maintain business licenses and Certificates of Insurance Keep company records organized Update policies and SOPs Ensure compliance with company procedures Qualifications Required Excellent organizational and time management skills Strong written and verbal communication skills Ability to multitask in a fast-paced environment Strong attention to detail Customer service experience Why Join Mission Roofing? Faith-driven company culture Opportunity for growth and leadership Family-oriented team Make a meaningful impact in your community Diverse responsibilities—no two days are the same Supportive work environment where your ideas matter
Schedule Monday-Friday Full-time In-office Pay:
$50,000-$60,000 annually Competitive salary based on experience
Benefits:
Paid Time Off (PTO) Paid Holidays Health & dental insurance
Pay:
$50,000.00 - $60,000.00 per year
Benefits:
Dental insurance Health insurance Paid time off Parental leave Referral program
