About the Position COUNTRY Financial - Ben Myette is seeking an organized, proactive, and personable Office Manager to support the daily operations and continued growth of the agency. This role combines office administration, licensed insurance support, client relationship management, and executive-level business support. The ideal candidate is a self-starter who enjoys working with people, managing details, taking initiative, and helping a small business run smoothly. This person will work closely with the agency owner to deliver excellent client service and execute the agency's annual business plan. This position is ideal for a highly organized professional seeking a long-term opportunity with the potential to grow alongside a successful and expanding agency. Key Responsibilities Office Administration & Policy Servicing Manage daily phone calls and client inquiries, process payments, follow up on accounts at risk of cancellation, update client files, handle routine account and policy changes, and manage agency calendars. Help create structure and consistency across agency operations. Insurance Quoting & Client Support Obtain and maintain the required insurance license (employer-paid) to prepare auto and home insurance quotes and assist clients with their insurance needs. Client Care & Relationship Management Coordinate client appreciation efforts, including birthday and anniversary cards, new client gifts, and the agency's Feed the Farmer initiative. Help build lasting relationships with clients and the local community through thoughtful, personalized service. Executive Assistant & Business Operations Provide direct support to the agency owner by managing priorities, coordinating projects, maintaining organizational systems, and keeping important tasks and deadlines on track. Marketing & Business Development Execute the agency's annual business plan, including marketing campaigns, prospecting initiatives, and community outreach. Track progress and help ensure initiatives are completed effectively and on schedule. Qualifications Strong organizational skills, attention to detail, and follow-through. Excellent communication and interpersonal skills. Self-motivated, dependable, and able to manage multiple priorities independently. Professional, client-focused, and comfortable taking initiative. Previous administrative, customer service, or business operations experience preferred. Must obtain and maintain the required insurance license (employer-paid). Proficiency with Microsoft Outlook, Word, and Excel as well as a willingness to learn agency software and systems. Benefits 40 hours of Paid Time Off (PTO) annually Paid holidays when they fall on regulalry scheduled workdays Flexible and supportive work environment Employer-paid licensing and professional training How to Apply Please send your resume along with a brief note describing your professional background and why this opportunity interests you to ben.myette@countryfinancial.com.

Pay:

$20.00 - $30.00 per hour Expected hours: 30.0 per week

Work Location:

In person