Office Administrator

We're looking for a dependable and organized Office Administrator to join our Goley Insulation team in Dupo, IL and serve as a central point of support across customer service, sales operations, commercial billing, and day-to-day office coordination. This is a great opportunity for someone who enjoys variety, takes pride in being helpful, and wants to grow with a company that has been a trusted name in the insulation industry for over five decades. Why Work With Us For over 50 years, The Goley Companies have led the insulation contracting industry through a family of specialized businesses operating under trusted names across the United States

• and Goley Insulation is proud to be a part of that legacy.

Together, we deliver Building Performance Solutions, expert installation, and exceed customer expectations. Here, initiative is encouraged, innovation thrives, and collaboration feels like family. With the right tools, training, and support, we empower every team member to grow, succeed, and build a rewarding career. Our Values in Action Our core values guide everything we do — shaping how we work, grow, and succeed together: Drive to Win

• We set high standards and take pride in delivering exceptional results. Deliver Beyond Expectations
• We go the extra mile to ensure quality, safety, and client satisfaction. Step Up & Take Ownership
• Every team member is empowered to take initiative and make an impact. Strive to Innovate
• Continuous learning and problem-solving keep us at the forefront of our industry. We Are Family
• Respect, trust, and teamwork define our workplace culture.

At The Goley Companies, you're more than an employee — you're part of a team committed to building excellence together. Job Responsibilities Answer incoming phone calls and respond to customer inquiries about our services, routing calls and messages to the appropriate team members. Support orders, estimates, and proposals as needed, helping ensure information moves smoothly between customers and our sales team. Field and execute commercial billing tasks, including issuing certificates of insurance, providing W-9s, and routing contracts to leadership for review and signature. Route ACH payment requests, E-Verify submissions, and similar financial or compliance items to the right internal resource. Help coordinate company events, employee gatherings, food orders, Amazon purchases, and other office logistics. Maintain organized records and assist with general administrative tasks as needed to keep the office running smoothly. Provide a friendly, professional first impression of Goley to every customer, vendor, and visitor. Required Qualifications High school diploma or equivalent. Strong verbal and written communication skills, with a friendly, customer-focused phone presence. Comfort with Microsoft Office (Word, Excel, Outlook) and a willingness to learn new software and systems. Strong organizational skills and attention to detail; able to juggle multiple requests at once. Reliable, punctual, and able to work independently as well as collaboratively. Ability to handle sensitive business and financial information with discretion. Authorized to work in the United States. Working Conditions Full-time position, typically Monday-Friday, with standard office hours, working in an office environment. The Goley Advantage When you join our team, you're not just taking a job — you're investing in your future. We offer professional growth, industry-leading training, and a supportive environment built on trust, teamwork, and excellence.

Our team members enjoy:

Competitive pay Health, dental, and vision insurance 401(k) retirement plan with company match Paid time off and holidays Opportunities for career growth in the rapidly expanding energy efficiency industry Here you're more than an employee; you are part of a team building excellence together.