An Office Manager directs administrative staff and manages workflow in a business office. Supervises clerical work, tracks office supplies, oversees maintenance for office equipment and manages budget for office expenses. May hire and train staff.
Head of Office Services / Administrative Manager at Aster Talent Head of Office Services / Administrative Manager at Aster Talent in Franklin Park, Illinois Posted in about 2 hours ago.
Type:
full-time
Job Description:
Head of Office Services /
Administrative Manager Location:
Chicago (in-office 4 days/week; remote Fridays) About the Firm We are a growing private investment firm managing multiple billions in assets, focused on across a variety of industries. We partner closely with our portfolio companies to drive growth while creating value for investors, employees, and communities alike. About the Role We're looking for a hands-on leader to own workplace experience and administrative operations across our offices. The Head of Office Services will manage a team of Executive Assistants and front-of-house/facilities staff, oversee vendor relationships and the administrative budget, and build scalable systems that support our continued growth. This is a builder role - you'll be improving and modernizing operations, not maintaining the status quo. What You'll Do Lead the team: Manage, coach, and develop a team of 10+ Executive Assistants and Office Managers across multiple locations; own hiring, onboarding, performance management, and workload/coverage planning.
Build the playbook:
Design and standardize processes for travel, expense management, meeting coordination, and executive support; create documentation that drives consistency and efficiency; use technology and AI tools to cut manual work.
Run the office:
Oversee day-to-day office operations, manage key vendor and facilities relationships, negotiate contracts, own the administrative budget, and lead office expansions or renovations as needed.
Shape the experience:
Own internal communications on workplace policies and logistics; partner with Talent & Culture on engagement initiatives; support firm-wide events and offsites. What You Bring 10+ years of progressive experience in executive support, office management, workplace operations, or administrative leadership Proven track record leading and developing administrative teams Experience building processes and scaling operations within a growing organization Strong judgment and discretion handling confidential information Excellent organizational and project management skills Comfort using productivity, workflow, and AI tools to drive efficiency Background in private equity, investment management, financial services, or another fast-paced professional services environment strongly preferred
