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Business office manager

Job

Serenity Estates of Morris

Morris, IL (In Person)

Full-Time

Posted 2 weeks ago (Updated 2 weeks ago) • Actively hiring

Expires 7/11/2026

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Job Description

Business Office Manager (BOM) is responsible for the facility's financial and administrative operations . Their primary goal is to ensure accurate billing, maximize collections, and maintain regulatory compliance while supporting residents and families with financial matters.
Key Responsibilities Financial Operations:
Oversees accounts receivable (A/R), accounts payable (A/P), and general ledger functions. This includes processing payments, making bank deposits, and conducting month-end closing procedures.
Billing and Collections:
Manages billing for Medicare, Medicaid, private insurance, and private pay residents. They monitor aging reports and follow up on delinquent accounts.
Resident Trust Accounts:
Manages and reconciles personal funds for in-house residents, ensuring compliance with federal and state regulations regarding the handling of resident money.
Census and Admissions:
Maintains accurate daily census records, resolving discrepancies with nursing and admissions departments. They often assist with the Medicaid application process and verify insurance coverage for new admissions.
Payroll and Human Resources:
May handle payroll processing, benefit deductions, and the maintenance of employee files.
Office Management:
Supervises business office staff such as receptionists and billing clerks. They also manage office supplies, equipment maintenance, and administrative workflows.
Qualifications and Skills Experience:
Most facilities require at least 1 -2 years of experience in a long-term care or healthcare business office setting.
Knowledge:
Must have a thorough understanding of Medicare, Medicaid , and managed care billing and reimbursement processes.
Technical Proficiency:
Proficiency with Microsoft Office (specifically Excel) and healthcare-specific billing software, such as Point Click Care (PCC)
Soft Skills:
Strong communication skills are essential for interacting with residents, families, and insurance agencies. The role requires high attention to detail and the ability to maintain confidentiality.