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AC
Allegiant Care Plus
Office Administrator
Career Insights for Office Manager (General)
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Based on Indiana data
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What they do
An Office Manager directs administrative staff and manages workflow in a business office. Supervises clerical work, tracks office supplies, oversees maintenance for office equipment and manages budget for office expenses. May hire and train staff.
$56,480 / year median in Indiana
+3% projected growth
Job Description
Administrator Job Description This is a support position to the Manager for both the Attendant Care and Home and Community Assistance programs. This position assists with office responsibilities, including answering phones, data entry, clerical duties, assistance with inter-departmental communications and other responsibilities as directed by the Manager. The Administrator is the designee of the Managers when needed.
Your primary responsibility will be the hiring of our in-home caregivers. This is an in-office position for 30-40 hrs a week. This individual will be responsible for finding creative ways to identify caregivers in markets that are sometimes saturated. Individuals with a well-rounded background in creative problem solving and communication are best suited for this position.
Must be an experienced problem solver and communicator with an ability to effectively manage time and multiple priorities. Daily Tasks include, but are not limited to: Review applicants on Indeed Schedule interviews via Skype / Teams. Review applications submitted. You will need to be able to verify applicant signed all the areas and filled out all required information. You will assist applicants through the entire onboarding process. This includes running background checks and assigning required online training. Creative planning of hiring campaigns and strategies to identify new potential applicants Administrate electronic visit competition of hours worked be the caregivers. Assist with basic billing and payroll operations. Organize and audit client charts. Communicate with care managers for additional needed documentation. Ensure that all information on the file is up to date and that all previous information that must be held on site is stored away in an organized fashion. Assistance with answering the phone, directing calls to other departments, taking messages for other team members. Ensure general organization of the office. Be a general point of contact for all caregivers in the Attendant Care and Home and Community Assistance department. Assist with any issues and provide direction and communication between team members and other departments. Must be comfortable communicating with some staff members via translators. Regularly review and respond to department emails (at least once per 24 hours, most likely more frequently). Orientation for new Attendant Care and Home and Community Assistance department staff members; new staff members will generally be in-home caregivers. Assist with making schedules for client assignments. Participate in management and team meetings Participant in Client Service Plan meetings for new clients and their care manager either in person or remotely by dialing in. Prepare notes detailing services needed by the client and a prospective schedule to submit to the hiring department so that I caregiver may be on-boarded. Confirm acceptance of new clients with the case manager. Depending on COVID-19, these meetings may be either over the phone or in the client's home. Manage various spreadsheets tracking department information. Must have a working knowledge with Microsoft Excel and Word and be able to accept data and decide how to best organize within a given spreadsheet. Engage with clients and be available to facilitate any Service Plan changes. Complete the Client Satisfaction Review with the Manager Assist the Manager and any direct supervisor with any other miscellaneous daily tasks. MUST have a strong background in compliance and onboarding procedures Excellent customer services skills Ability to manage multiple tasks at one time Excellent organizational and time management skills Satisfactory references, criminal background check, drug screen and alcohol test, and clear TB test Great communication skills Exceptional computer skills; experience is with Excel and Word is required. Data entry experience Must be an experienced problem solver that easily adapts and succeeds in a variety of situations.
Your primary responsibility will be the hiring of our in-home caregivers. This is an in-office position for 30-40 hrs a week. This individual will be responsible for finding creative ways to identify caregivers in markets that are sometimes saturated. Individuals with a well-rounded background in creative problem solving and communication are best suited for this position.
Must be an experienced problem solver and communicator with an ability to effectively manage time and multiple priorities. Daily Tasks include, but are not limited to: Review applicants on Indeed Schedule interviews via Skype / Teams. Review applications submitted. You will need to be able to verify applicant signed all the areas and filled out all required information. You will assist applicants through the entire onboarding process. This includes running background checks and assigning required online training. Creative planning of hiring campaigns and strategies to identify new potential applicants Administrate electronic visit competition of hours worked be the caregivers. Assist with basic billing and payroll operations. Organize and audit client charts. Communicate with care managers for additional needed documentation. Ensure that all information on the file is up to date and that all previous information that must be held on site is stored away in an organized fashion. Assistance with answering the phone, directing calls to other departments, taking messages for other team members. Ensure general organization of the office. Be a general point of contact for all caregivers in the Attendant Care and Home and Community Assistance department. Assist with any issues and provide direction and communication between team members and other departments. Must be comfortable communicating with some staff members via translators. Regularly review and respond to department emails (at least once per 24 hours, most likely more frequently). Orientation for new Attendant Care and Home and Community Assistance department staff members; new staff members will generally be in-home caregivers. Assist with making schedules for client assignments. Participate in management and team meetings Participant in Client Service Plan meetings for new clients and their care manager either in person or remotely by dialing in. Prepare notes detailing services needed by the client and a prospective schedule to submit to the hiring department so that I caregiver may be on-boarded. Confirm acceptance of new clients with the case manager. Depending on COVID-19, these meetings may be either over the phone or in the client's home. Manage various spreadsheets tracking department information. Must have a working knowledge with Microsoft Excel and Word and be able to accept data and decide how to best organize within a given spreadsheet. Engage with clients and be available to facilitate any Service Plan changes. Complete the Client Satisfaction Review with the Manager Assist the Manager and any direct supervisor with any other miscellaneous daily tasks. MUST have a strong background in compliance and onboarding procedures Excellent customer services skills Ability to manage multiple tasks at one time Excellent organizational and time management skills Satisfactory references, criminal background check, drug screen and alcohol test, and clear TB test Great communication skills Exceptional computer skills; experience is with Excel and Word is required. Data entry experience Must be an experienced problem solver that easily adapts and succeeds in a variety of situations.