Front Office Manager

Job Summary The Front Office Manager will be responsible for administrative duties, maintaining medical records, billing duties, and have the opportunity to be promoted to Office Manager upon more administrative staff being hired. RLBH is an a outpatient practice office and as the business grows the duties will increase and so will staff. Responsibilities and Duties Hire, train, and evaluate front office staff Develop and enforce front office policies and procedures Oversee scheduling systems, client flow, and office KPIs Resolve client complaints or complex scheduling issues Coordinate with clinical and administrative leadership Monitor and improve productivity, accuracy, and customer experience Intake process Copays, Billing inquiries Qualifications and Skills Have at least a Bachelor's in Business Administration or related fields. Proficient in all Microsoft Office (Word, Excel, Powerpoint), Excellent customer service skills, efficient written and verbal skills and a team Player Utilizing electronic medical record to complete billing/coding, assist in training of new staff or existing staff on updates or changes. Proficient in accounts receivable management, billing/coding, scheduling, financial coordination and patient service. Ordering, tracking and maintaining an inventory of supplies. Ensuring that the practice is accurately capturing all necessary patient data, insurance and other information to properly bill and collect practice fees. Performing duties of any non-clinical staff as needed.

Job Type:

Full-time Pay:

$46,000.00 - $52,000.00 per year

Work Location:

In person