Job description: Youth Service Bureau of St. Tammany is a Non-Profit business in Covington, LA. We are professional, engaging, and collaborative. The mission of the Youth Service Bureau is to provide Advocacy, Counseling, Education, and Intervention for at-risk youth and their families, helping them reach their full potential. Our programs have served St. Tammany and Washington Parishes since 1981. www.ysbworks.com

Position Summary:

The office manager staffs the front desk and greets/assists clients with information and paperwork and serves as administrative support for the Covington FINS and Options Programs.

Essential Functions:

Provides general office management including facilities, records management, courier (pony), office security, operations manual, and purchase of general office supplies for Client Services. Conducts safety drills. Facilitates communication between staff members and clients. Maintains staff schedules, is knowledgeable about staff whereabouts, and is able to contact staff at all times. Maintains open communication with co-workers and administration to ensure adherence to current office policies and procedures and to provide a safe, pleasant, and professional working environment. Promptly screens and directs calls to specified personnel. Takes all messages accurately and promptly forwards to intended parties. Greets clients in a polite manner, offers necessary forms for completion, and scores assessment instruments prior to appointments; directs clients to appropriate waiting areas and/or offices for service. Maintains client contact database and ensures timely entry of client data. Monitors the reception area to ensure that it is kept neat and orderly. Processes and distributes new

FINS & OPTIONS

referrals; enters chart data in appropriate database. Determines client fees based on sliding scale; collects fees and prepares client invoices. Provides Administration with daily payment record. Performs any other duties and responsibilities assigned by supervisor.

Other Responsibilities:

Adheres to all Youth Service Bureau personnel and program policies. Participates in staffing, agency development, fund raising, and quality public relations as requested. Participates in any other services or agency events as requested by agency management.

Skills Required:

High School Diploma and two years clerical training/experience. Strong organizational and time-management skills. Strong oral and written communication skills. Excellent interpersonal skills. Ability to work independently requiring minimum supervision. Strong computer skills with ability to type at an adequate speed/words per minute. Excellent attention to detail.

Perks:

37.5-hour work week Off Fridays at Noon Employer paid Life Insurance and LTD 19 Paid Holidays per year Complementary admission to our Annual Chef Soiree' event

Job Type:

Full-time Benefits:

401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off

Schedule:

8-hour shift Day shift Monday to Friday No nights No weekends Ability to commute/relocate: Covington, LA 70433: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Ability to pass a

Background Check Experience:

Microsoft Office (Required)

Work Location:

In person

Job Type:

Full-time Pay:

From $35,150.00 per year

Benefits:

401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Application Question(s): Ability to pass a

Background Check Work Location:

In person