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TN
True North Hotel Group
Front Office Supervisor
Entry-Level JobVerifiedNo experience needed
Career Insights for Office Manager (General)
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Scorecard
Based on Massachusetts data
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What they do
An Office Manager directs administrative staff and manages workflow in a business office. Supervises clerical work, tracks office supplies, oversees maintenance for office equipment and manages budget for office expenses. May hire and train staff.
$68,462 / year median in Massachusetts
+2% projected growth
Job Description
True North Hotel Group, an award-winning management and development company, is seeking a Front Desk Supervisor to join our team at our Hyatt Place in Marlborough, MA. We offer awesome benefits and a great family culture. RESPONSIBILITIESResponsible for assisting in the supervision of the Front Office operations and personnel.
Promote an atmosphere that fosters friendly and efficient service for our guests.
Oversee office personnelGreet guests and check them into hotel, issue room keys, direct guests to rooms and other areas.
Respond to guest questions either in person or over the phone Fulfill guests needs, ensuring their stay is as enjoyable as possible; assist with dining, entertainment, and transportation reservations, as needed.
Resolve guest problems/complaintsClerical duties including answering phone calls, taking messages, entering reservations, filing, photocopying, faxing, and mailing
Must be able to move, lift, carry, push, pull and place objects weighing less than or equal to 50 pounds without assistancePrevious hospitality management experience preferredMust be able to carry, lift, pull push up to 50lbs We look forward to hearing from you!
True North is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information. Full Time, Hourly Position
Promote an atmosphere that fosters friendly and efficient service for our guests.
Oversee office personnelGreet guests and check them into hotel, issue room keys, direct guests to rooms and other areas.
Respond to guest questions either in person or over the phone Fulfill guests needs, ensuring their stay is as enjoyable as possible; assist with dining, entertainment, and transportation reservations, as needed.
Resolve guest problems/complaintsClerical duties including answering phone calls, taking messages, entering reservations, filing, photocopying, faxing, and mailing
QUALIFICATIONS
High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience preferred.Must be able to move, lift, carry, push, pull and place objects weighing less than or equal to 50 pounds without assistancePrevious hospitality management experience preferredMust be able to carry, lift, pull push up to 50lbs We look forward to hearing from you!
True North is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information. Full Time, Hourly Position
Benefits
- Dental Insurance