Do you love being the go-to person who makes everything click? Are you energized by a busy day, great at connecting with people, and happiest when patients leave feeling cared for? We're looking for an experienced, driven Office Manager to lead our front office and grow right alongside us!

About Us:

At Core Chiropractic & Physical Therapy, we are passionate about helping our patients feel their best. We're a growing, multi-provider practice in Millis offering integrated chiropractic and physical therapy care, and we have big plans ahead. Our front office is the heart of the patient experience, and we're looking for someone who wants to help build it, not just run it.

What You'll Be Doing:

Leading the front desk and creating a warm, professional experience from the first phone call to checkout Verifying insurance eligibility and benefits for new and existing patients, and clearly explaining coverage, copays, and deductibles Obtaining and tracking prior authorizations and visit approvals so care isn't interrupted Managing the schedule across multiple providers to keep the day full and flowing Handling patient concerns, billing questions, and difficult conversations with patience, empathy, and professionalism Collecting payments, managing patient balances, and following up on outstanding accounts Keeping patient records, intake paperwork, and office systems accurate and organized Supporting the providers and team with day-to-day operations and helping improve office processes as we grow

What We're Looking For:

2+ years of front office experience in a chiropractic, physical therapy, or medical office Hands-on experience with insurance verification, benefits breakdowns, and prior authorizations A true multitasker who thrives in a fast-paced environment and can juggle phones, patients, and paperwork without dropping the ball Excellent communication skills, especially with frustrated or upset patients. You know how to listen, de-escalate, and turn a tough conversation into a positive one Highly organized, detail-oriented, and proactive. You spot problems and fix them before they grow A positive, team-first attitude and genuine excitement about being part of a growing practice Reliable, punctual, and someone the team can count on Experience with EHR/practice management software is a plus

Position Details:

30+ hours per week

Pay:

$25/hour, commensurate with experience Paid time off and a flexible schedule Opportunity to grow with the practice as we expand Friendly, supportive team environment If you're ready to take ownership of a front office, make a real difference for our patients every day, and grow alongside a practice that's going places, we'd love to hear from you!

To Apply:

Please send your resume and a brief introduction about yourself to corechiroandpt@gmail.com

Pay:

$25.00 - $28.00 per hour

Benefits:

401(k) 401(k) matching Flexible schedule Paid time off

Work Location:

In person