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Ricard Electric

Operations/Officer Manager

Career Insights for Office Manager (General)

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Based on Massachusetts data

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What they do

An Office Manager directs administrative staff and manages workflow in a business office. Supervises clerical work, tracks office supplies, oversees maintenance for office equipment and manages budget for office expenses. May hire and train staff.

$68,462 / year median in Massachusetts

+2% projected growth

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Job Description

Operations/ Office Manager Location:
Cape Cod, MAJob Type:
Full-Time Join Our Growing Team We are a well-established, locally owned electrical contracting company on Cape Cod seeking a motivated and organized Operations Manager to oversee the daily operations of our office. This is a key leadership role for someone who enjoys taking ownership, solving problems, and helping a growing business succeed. The ideal candidate is professional, customer-focused, highly organized, and comfortable managing multiple priorities in a fast-paced environment. Responsibilities Oversee the day-to-day operations of the office Answer customer calls and provide exceptional customer service Schedule service calls and coordinate technician calendars Prepare customer estimates and proposals Manage invoicing, accounts payable, and accounts receivable using QuickBooks Maintain customer files and project documentation Coordinate with field staff to ensure projects run efficiently Order materials and communicate with suppliers Assist with bookkeeping and general office administration Develop and improve office systems and workflows Provide operational support to ownership and contribute to the continued growth of the business Qualifications Experience with QuickBooks is required Previous office management or operations management experience Excellent communication and customer service skills Strong organizational and multitasking abilities Proficiency with Microsoft Office and email Ability to work independently and take initiative Experience in the electrical, construction, HVAC, plumbing, or skilled trades industry is strongly preferred Estimating experience is a plus, but we are willing to train the right candidate What We're Looking For We are looking for someone who is dependable, detail-oriented, and enjoys being an integral part of a successful local business. The right person will become a trusted partner in managing our daily operations and helping us continue to grow. Compensation & Benefits Competitive salary, negotiable based on experience Paid time off Stable, year-round employment Opportunity for long-term growth Supportive, family-oriented work environment If you're ready to join a growing company where your contributions will truly make a difference, we'd love to hear from you.
Pay:
$50,000.00 - $70,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Parental leave
Work Location:
In person