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Office Manager
Job
N.D. Plumbing Solutions, Inc.
Plymouth, MA (In Person)
$57,200 Salary, Full-Time
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Job Description
Job Summary We are seeking a dynamic and highly organized Office Manager to oversee daily office operations for our busy plumbing company. This vital role involves managing administrative tasks, coordinating communication, and supporting staff to foster productivity and professionalism. The ideal candidate will bring a proactive attitude, exceptional organizational skills, and a passion for creating a welcoming office atmosphere. Responsibilities Maintain accurate data entry, customer information and job descriptions into Housecall Pro. Utilize software tools such as Housecall Pro and Google Workspace for administrative tasks including scheduling, invoicing, and record keeping Support bookkeeping activities, including basic accounts payable/receivable processes Write invoices and manage over due invoices Provide excellent customer service by assisting customers via phone, email, text and social media Handle clerical duties such as typing correspondence, managing emails, and organizing office supplies Maintain office cleaniness Assist with personal assistant responsibilities as needed, including travel arrangements or special project support Process and document credit card transactions Skills Strong proficiency in computer literacy with experience in Google Workspace/Suite Excellent organizational skills with the ability to prioritize tasks effectively in a fast-paced environment Proven experience in office management or administrative roles with strong clerical experience Exceptional customer service skills combined with professional phone etiquette and experience handling multi-line phone systems Strong typing skills with attention to detail for proofreading documents and data entry Effective time management skills to handle multiple responsibilities simultaneously