Team Manager - Auto Property - Springfield Office

Team Manager

• Auto Property
• Springfield Office Arbella Insurance Group
• 3.

6 West Springfield, MA Job Details Full-time 1 day ago Qualifications Customer communication Customer relationship building Customer service Microsoft Office Driver's License Full Job Description Arbella is looking for an exceptional Claim Team Manager for our Auto Property team. This candidate will successfully lead and develop a team of Auto Appraisers in the appraisal and timely disposition of auto property claims. Responsibilities Select, train and develop an effective high performing team. Provide direction, coaching, set expectations and manage the performance of the team. Conduct performance appraisals; recommend salary adjustment, and promotions. Ensure exceptional customer service and high quality work from direct reports. Successfully lead operation and team and make change in process, procedures and structure to optimize resources and achieve business goals. Analyze claims and management information; provide guidance to employees regarding investigations and appraisals. Collaborate with managers, examiners, insureds, claimants, vendors and attorneys as needed to facilitate the appraisal process. Requirements Bachelor's degree preferred and 5

• 7 years of auto appraising experience Experience in a supervisory role is strongly preferred Proficient in Microsoft applications Exceptional communication, customer service and relationship building skills required.

MA Appraisal license and driver's license in good standing Travel is required.