Full Job Description About Us:

Iconic Flame is a small but rapidly growing retailer specializing in premium BBQ grills, outdoor kitchens, fire features, and outdoor living products. We are passionate about creating outdoor spaces where memories are made, and we pride ourselves on providing exceptional customer service and high-quality products. As we continue to grow, we are looking for a friendly, organized, and detail-oriented Administrative Assistant to join our team.

Role Overview:

We are seeking a Part-Time Administrative Assistant to support our daily operations and provide outstanding customer service. The ideal candidate will be highly organized, enjoy working with people, and be comfortable managing multiple tasks in a fast-paced environment. This is a great opportunity to become an important part of a small, growing business where every team member makes an impact.

Key Responsibilities:

Process customer orders accurately and efficiently. Track customer orders and shipments, providing updates as needed. Serve as the liaison between customers, vendors, freight companies, and our internal team. Respond to customer inquiries by phone and email. Maintain spreadsheets and organize customer, sales, and order information. Assist with Shopify order management and basic product updates. Coordinate with vendors and shipping companies to ensure timely deliveries. Help resolve customer questions and order issues. Assist with general office administration, filing, and organization. Support inventory tracking and other administrative projects as needed. Handle additional tasks as needed to support our growing team.

Qualifications:

Previous administrative assistant, customer service, or office experience preferred. Strong organizational and time management skills. Excellent written and verbal communication skills. Professional phone etiquette and customer service skills. Experience with Microsoft Office, Excel, and Google Sheets. Experience with Shopify is preferred but not required. Ability to work independently while managing multiple priorities. Strong attention to detail and problem-solving skills. Dependable, positive attitude, and willing to learn.

What We Offer:

Competitive pay based on experience. Partially matching IRA contribution Opportunity to grow with a small, passionate team. Flexible working hours. Employee discounts on all our products. A chance to make a significant impact in a growing company. How to

Apply:

If you're excited about the opportunity to join Iconic Flame and become an important part of our growing team, we'd love to hear from you! Please submit your resume and a brief cover letter explaining why you'd be a great fit for this position to . Iconic Flame is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

Job Type:

Part-time Pay:

From $20.00 per hour

Experience:

Shopify/E-Commerce:

1 year (Required) Ability to

Commute:

Clawson, MI 48017 (Required) Ability to

Relocate:

Clawson, MI 48017: Relocate before starting work (Preferred)

Work Location:

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