Company Profile:
Johnson Oil Company is a well-established wholesale fuels and propane company in Northern Michigan. In business since 1954, we are a multi-generational family company seeking skilled individuals who want to work as part of a team. We offer competitive wages, excellent benefits, and a supportive work environment where employees are valued and rewarded for their efforts.
Job Summary:
We are seeking a highly skilled Office Manager to serve as a key leader within the company, acting as a liaison between the President and all departments. This position will oversee office operations while ensuring effective communication, strategic planning, and interdepartmental coordination. The ideal candidate will have a strong background in ERP systems including troubleshooting , sales, customer service, and business operations, including compliance, financial oversight, and human resources. This role requires a hands-on leader who can drive efficiency, handle IT related challenges, implement company-wide policies, and support the professional development of employees while maintaining a strong company culture.
Supervisory Responsibilities:
- Manage and develop a diverse office team.
- Oversee hiring, training, and professional development.
- Act as a bridge between senior leadership and department heads to ensure alignment with company goals.
Duties and responsibilities:
- Handle or delegate all tasks below Presidential level.
Operational Management:
- Manage office operations and ensure efficient workflow.
- Oversee ERP system functions and support users.
- Ensure compliance with company policies, safety regulations, and industry standards.
- Troubleshoot IT/software issues, set up import profiles, and configure machines.
- Adapt to seasonal business demands and take on diverse tasks as needed.
Strategic Leadership & Cross-Department Coordination:
- Serve as a liaison between the President and internal departments, ensuring clear communication of company goals, strategies, and initiatives.
- Coordinate interdepartmental projects, ensuring alignment with company objectives and efficient collaboration.
- Assist in strategic planning by providing insights into operational challenges, workforce needs, and market trends.
- Develop and implement company-wide policies, procedures, and best practices to enhance efficiency and consistency across departments.
- Lead company-wide meetings, ensuring key messages from senior leadership are effectively conveyed to all teams.
Performance Analysis & Financial Oversight:
- Analyze department performance metrics and provide reports to senior leadership with recommendations for improvements.
- Monitor and support budget adherence across departments, identifying cost-saving opportunities while maintaining operational effectiveness.
Employee & Culture Development:
- Foster a positive company culture, encouraging teamwork, employee engagement, and professional development across all teams.
- Address and resolve conflicts between departments, ensuring a collaborative and productive work environment.
Customer Relations & Sales Support:
- Provide exceptional customer service and sales support
- Perform other related duties as assigned.
Skills & Abilities:
- Strong leadership and team management skills.
- Proficiency in troubleshooting ERP systems.
- Excellent customer service and sales abilities.
- Ability to handle HR responsibilities, including hiring and training.
- Basic IT troubleshooting knowledge.
- Strong problem-solving and adaptability skills in a fast-paced environment.
Education & Experiance :
- Minimum of 2 years of experience in team management (preferred).
- 2+ years of experience in sales and customer service (preferred).
- 2+ years of experience troubleshooting ERP systems (preferred).
Physical Requirements:
- Moderate work occasionally working in difficult position and/or with physical demands such as continuously lifting/moving materials from 25 to 50 pounds and occasionally lifting/moving materials greater than 50 pounds.
Benefits:
- Competitive salary starting at $70,000 per year.
- Generous health care coverage with employer paying up to 75%.
- Up to 5% 401K match.
- Generous number of PTO days and sick days in the first year.
- Company-paid life insurance.
Job Type:
Full-time Pay:
From $70,000.00 per year
Experience:
Accounting & Finance:
2 years (Preferred) Team management: 2 years (Required)
Sales:
2 years (Preferred) ERP systems: 2 years (Required) Customer service: 2 years (Required) Ability to
Commute:
Gaylord, MI 49735 (Required)
Work Location:
In person