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Services of Hope - Servicios de Esperanza, LLC
Office Manager
Career Insights for Office Manager (General)
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Based on Michigan data
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What they do
An Office Manager directs administrative staff and manages workflow in a business office. Supervises clerical work, tracks office supplies, oversees maintenance for office equipment and manages budget for office expenses. May hire and train staff.
$57,517 / year median in Michigan
+2% projected growth
Job Description
Overview We are seeking a highly organized and proactive Office Manager to oversee daily administrative operations and ensure the smooth functioning of our office environment. The ideal candidate will possess strong leadership skills, exceptional organizational abilities, and a comprehensive understanding of office management practices. This role offers an exciting opportunity to coordinate administrative functions, support staff, and enhance overall productivity within a dynamic organization. The Office Manager will serve as the central point of contact for internal teams and external clients, fostering an efficient and welcoming workplace. Responsibilities Manage daily office operations, including overseeing administrative staff, front desk activities, and clerical functions to maintain optimal workflow. Coordinate scheduling, calendar management, and appointment setting for executives and team members using productivity software and calendar tools. Handle correspondence, phone communication, and client inquiries with professionalism and courtesy, utilizing multi-line phone systems and phone etiquette standards. Maintain accurate records through data entry, filing systems, spreadsheets, and document proofreading to ensure information integrity. Oversee office supplies inventory, procurement processes such as bookkeeping tasks, and equipment maintenance to support operational efficiency. Facilitate communication between departments by organizing meetings, preparing agendas, and documenting minutes for follow-up actions. Provide exceptional customer service at the front desk by greeting visitors, managing inquiries, and supporting client communication efforts. Implement organizational procedures that enhance productivity while ensuring compliance with company policies and safety regulations. Requirements Proven experience in office management or administrative roles with a strong background in clerical support and customer service. Proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace applications, and productivity software for efficient task execution. Demonstrated ability to operate multi-line phone systems with excellent phone etiquette and communication skills. Strong organizational skills with the capacity to manage multiple priorities simultaneously while maintaining attention to detail. Experience with data entry, filing systems, proofreading documents, and managing spreadsheets effectively. Bilingual abilities are advantageous for supporting diverse client needs and internal communication. Technical proficiency in computer literacy including typing speed, document processing, and general office equipment operation. Excellent time management skills combined with the ability to adapt quickly in a fast-paced environment to meet organizational goals. Join our team as an Office Manager where your expertise will be instrumental in creating an organized, efficient workplace that supports our mission of delivering outstanding service while fostering a positive work culture!