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Office Supervisor (Full Time)
Job
Mercy
Springfield, MO (In Person)
Full-Time
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Job Description
Find your calling at Mercy! Under the direction of management and/or vice president and physicians, as applicable, the medical office coordinator coordinates, evaluates and gives direction in the overall day-to-day operations of the work area as assigned. This person will work closely with the manager/administrator with established policies and procedures to achieve goals and objectives. In communicating with patients, families, visitors and employees, a caring, friendly, personal and professional approach is expected. Performs related duties as assigned. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.
Position Details:
Located at theMERCY SURGERY CENTER SPRINGFIELD, MO FULL TIME MINIMUM
Qualifications:
Education:
High School Diploma or equivalent is preferred.Licensure:
None.Experience:
Two years' experience in a healthcare setting and/or supervisory/management experience required.RESPONSIBILITIES
include but not limited to:- Compiles the Health System consolidated monthly financial statements and numerous supporting reports and schedules.
- Develops and manages capital and operational clinical unit budgets, including monthly variance analysis.
- Directs participation in patient satisfaction and office efficiency surveys.
- Communicates Press Ganey results with team in a timely manner and takes action to improve upon deficient areas.
- Communicates Mercy Service program, MAPS program, and other System materials to staff in a timely and enthusiastic manner.
- Communicates and provides leadership to develop a team.
- Takes an active role in seeking solutions/answers to stakeholder's concerns and/or suggestions.
- Communicates operational issues to appropriate management/administrators, departments and physicians as needed.
- Collects and reviews data for financial and statistical purposes including invoices and statements.
- Generates or collects operational financial reports to verify correct charge entries, coding and overall operational reporting.
- Coordinates activities such as scheduling, medical records, CPT and ICD-10 coding, charge entry and patient accounts as assigned.
- Ensures compliance with regulations and with clinic standards of quality patient care.
- Communicates with patients, families, physicians and other employees in a caring and friendly manner; a professional approach is expected.