For additional information or questions, please contact careers@ncssm

CLASSIFICATION TITLE

: University Program Specialist/Journey

DEPARTMENT

: Academic Programs

POSITION NUMBER

60087936 POSITION

LOCATION

: Durham

POSTING DATE

: Wednesday, October 21, 2026

CLOSING DATE:

Thursday, November 5, 2026

•This position will close at 11:59 p.m. the night before the end date listed.

POSITION TYPE

: Permanent, 12-months, SHRA, FLSA Non-exempt, 1.0 FTE

HIRING SALARY RANGE

: $59,311 - $63,730 Hiring salary will be determined based on education, experience, equity, budget, and market considerations. NCSSM and the Academic Programs Division foster an environment of collaboration across departments and divisions and support community-engaged service and research.

Description of Duties :

This position is the Office Manager for Academic Programs for NCSSM-Durham, and reports to the Vice Chancellor for Academic Programs. The position provides program management and analysis for the Academic Programs departments, administrative support to the Vice Chancellor for Academic Programs, and provides day-to-day leadership, consultation, and support to each dean, director, chair, and program assistant within each discipline. This position serves as the first point of contact for all customers in Durham, including students, staff, faculty, families, and vendors. Major functions of the positions are: Program Support to the Vice Chancellor for Academic Programs and all entities within Academic Programs, Budget, Advanced Placement Testing Coordination, Special Events Coordination, Administrative Support for Key Faculty Processes, Supervision of Part-time and/or Temporary Academic Programs staff, and other duties as assigned. Flexible/Hybrid work may be available.

Knowledge, Skills, and Abilities :

Professional Knowledge Knowledge of the specific program area(s). Ability to keep current with developments and trends in areas(s) of expertise. Program/Project Administration Ability to coordinate and administer program(s)/project(s), activities and protocols. Ability to manage resources and budget. Ability to prepare and manage contracts and grants. Ability to monitor activities, and assess risk and quality control associated with the program. Consultation Ability to provide advice and counsel. Knowledge of the client programs, organization and culture. Ability to acknowledge and consider client's and organization's range of internal and external priorities in terms of the organization's mission and goals. Ability to understand the relationships and interrelationships of all the issues across organizational boundaries. Ability to share knowledge and critical thinking processes to achieve mutually agreeable outcomes. Information Analysis and Decision-Making Ability to review, summarize, and analyze program information, data, business operations, and/or financial statements. Ability to determine and ensure compliance with program objectives, laws and regulations. Ability to choose an effective course of action or develop appropriate solutions and/or reach conclusions. Ability to take action consistent with available facts, constraints, and anticipated consequences. Communication and Marketing Ability to communicate, in written and oral form, detailed and technical program information, guidelines and standards/statutes/codes/regulations to various audiences to ensure that they understand the information and the message, and to seek compliance. Ability to deliver presentations suited to the characteristics and needs of the audience such as negotiating solutions among different parties. Leadership Ability to coordinate, facilitate, and participate in a collaborative approach to the completion of tasks or assignments.

Education and Experience :

Bachelor's degree and one year of experience related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Management Preferences:

Administrative Program Management Experience:

3+ years of demonstrated experience managing day-to-day office operations, administrative programs, and supporting executive-level leadership.

Academic or Higher Education Environment:

Experience working within a high school, college, or university setting, with a history of supporting faculty, students, parents, and leadership across multiple departments or campuses.

Financial & Budget Administration:

Proven experience managing program/departmental budgets, monitoring expenditures, performing reconciliations, and utilizing financial management systems or software.

Event Coordination & Logistical Planning Skills:

Experience planning, organizing, and executing large-scale events, ceremonies, or retreats, including managing logistics such as travel, vendor setup, and scheduling.

Written & Verbal Communication:

Exceptional interpersonal and communication skills with experience interacting professionally with internal and external stakeholders. Team NCSSM Benefits NCSSM remains atop list of best public high schools in America NCSSM has once again been recognized as the best public high school in America in Niche.com's new 2027 ranking of schools in the United States. This marks the fourth time in five years that NCSSM has earned the top spot nationally. More importantly for North Carolina citizens and students, this also marks the seventh year in a row that Niche.com has named NCSSM the top public high school in North Carolina. Read more. Join our winning team! NCSSM offers a competitive and comprehensive benefits package designed to support the well-being, growth, and work-life balance of our employees. Highlights include generous vacation and sick leave; 12 annual holidays; paid parental, family medical, and community service leave; and flexible work schedules where applicable. Leave is earned monthly and pro-rated for part-time employees and those working less than 12 months. Employees also enjoy access to the State Health Plan, multiple retirement options (including TSERS and ORP), supplemental retirement savings plans, tuition waiver benefits across the UNC System, and free access to on-site facilities like a gym, library, and cafeteria. Additional perks include life insurance, disability coverage, flexible spending accounts, and membership eligibility with the State Employees Credit Union. Please visit NCSSM Employee Benefits for more information.

Supplemental and Contact Information :

Please complete your application in full. All required Competencies, Work History, and Credentials must appear on the application in the Education and Work Experience sections of the application to receive consideration during the selection process. Resumes will not be accepted in lieu of completing the State Application form in its entirety. "See Attached Resume or an Embedded Text Resume" will be considered incomplete and will not be processed. Degrees must be received from appropriately accredited institutions. Final candidates are subject to criminal and sex offender background checks. Some vacancies also require a motor vehicle check. If the highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at www.wes.org or equivalent service. NCSSM participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Please note:

Only one application is accepted per candidate for each specific job posting. If you have questions, please email careers@ncssm.edu.