Business Operations Manager (Finance + Office)

Business Operations Manager (Finance + Office)

GIG SYSTEMS

Albany, NY Job Details Full-time $95,000 a year 19 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Retirement plan Qualifications Process improvement Assistant manager experience Administrative experience QuickBooks Accounting and finance experience Associate's degree Tax experience Full Job Description Business Operations Manager (Finance + Office) Title Business Operations Manager Role Summary Own the day-to-day business backbone of the company—financial operations, administrative functions, and internal coordination—so the CEO and operations team can focus on growth and service delivery. This role is not just bookkeeping and not just office management . It sits in the middle of finance, operations, and administration. Core Responsibilities Financial Operations (Primary Focus) Own billing, invoicing, and collections (critical in MSP world) Manage AP/AR and cash tracking Coordinate payroll and vendor payments Maintain accurate books (QuickBooks or equivalent)

Produce:

Monthly financial reports (P&L, basic balance sheet) Basic KPI reporting (MRR, gross margin, etc.) Work with external CPA / fractional CFO on: Forecasting Budgeting Tax prep Business / Office Operations Manage vendors, contracts, renewals Handle HR admin (onboarding, benefits coordination, policies) Maintain internal processes and documentation Keep the company "running smoothly" Process & Systems Identify inefficiencies and fix them Help implement systems (PSA, billing workflows, etc.) Create structure where things are messy What Success Looks Like (this is crucial) Invoices go out on time, every time Cash position is always known Month-end close happens within 10-15 days CEO can answer: "Are we making money?" without guessing The business feels organized, not reactive

Must-haves:

Experience in financial operations (not just data entry) Comfortable owning billing + cash flow visibility Strong organizational and process mindset Able to operate without constant direction Huge plus: MSP / recurring revenue / services business experience Experience working with external accountants/CFOs Familiarity with PSA tools (ConnectWise, Autotask, etc.)

Pay:

$95,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Retirement plan Vision insurance Application Question(s): This is a In-Person job. NOT Remote and NOT Hybrid. Confirm that you understand that.

Education:

Associate (Required)

Experience:

Business Operations:

3 years (Required)

Location:

Albany, NY 12207 (Required)

Work Location:

In person