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Supervisor, Office
Job
Americold Logistics, Inc.
Syracuse, NY (In Person)
$65,750 Salary, Full-Time
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Job Description
View More Jobs Supervisor, Office Syracuse, NY, United States (On-site) Be the First to Apply Apply Now Job Info Job Identification 60225 Job Category Operations Posting Date 06/18/2026, 03:27 PM Locations 264 Farrell Rd, Syracuse, NY, 13209, US (On-site) Job Schedule Full time Job Shift 1st Workdays Monday-Friday Shift Start Hours 07:00 AM Shift End Hours 03:30
PM Travel Required No Job Description Primary Responsibility :
Supervise employees and coordinate the day to day activities of a department or small facility. In addition, the Office Supervisor will respond to escalated inquiries, processing orders and complaints.What You'll Do :
- Implement corporate and departmental policies, procedures, and service standards in conjunction with management.
- Monitor inventory levels and requisition or purchase supplies as needed.
- Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
- Resolve customer complaints and answer customers' questions regarding policies and procedures.
- Review records and reports pertaining to activities such as production, payroll, and shipping to verify details, monitor work activities, and evaluate performance.
- Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
- Plan work schedules and assign duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads.
- Prepare and maintain work records and reports of information such as employee time and wages, daily receipts, or inspection results.
- Evaluate employee performance and prepare performance appraisals.
- Recommend or initiate personnel actions, such as promotions, transfers, or disciplinary measures.
- Assess training needs of staff and arrange for or provide appropriate instruction.
What Experience and Education You Need :
- HS diploma or GED
- 3+ years of related experience
- Strong customer service orientation with high sense of urgency in meeting objectives and deadlines.
- Ability to use
Company Software, Microsoft Office Physical Requirements :
- Requires the ability to sit for long periods of time, with frequent interruptions
- Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending
- Requires manual dexterity with normal hand and finger movements for typical office work
- Talking, hearing, and seeing are important elements of completing assigned tasks
- May require travel by automobile and airplane up for business
- May require a visit facility operations in temperatures at or below freezing
- May carry loads related to travel and occasionally lifts, carries, positions, or moves objects weighing up to 20 pounds
- Requires the use of various electronic tools
- Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes
- Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive management The Company's good-faith and reasonable estimate of the range of possible compensation at the time of posting for this position is $58,500 - $73,000 annually.