Office Administrator/Treatment Coordinator needed for Blacklick location!

Office Administrator - Capstone Dental About the Role Capstone Dental is looking for a friendly, organized, and detail-oriented Office Administrator to join our growing team, at all locations! This role is essential to keeping the practice running smoothly, supporting both patients and clinical staff. If you enjoy creating positive first impressions, managing a steady flow of tasks, and helping a team deliver exceptional care, we'd love to meet you! Key Responsibilities Patient Experience & Front Desk Operations Greet patients warmly and create a welcoming environment. Check patients in/out and manage appointment flow. Answer phone calls, respond to emails, and assist with patient questions. Maintain a clean, professional, and organized front office area. Scheduling & Coordination Schedule, confirm, and adjust patient appointments. Manage provider schedules to optimize productivity and patient care. Coordinate referrals, follow-ups, and treatment plan scheduling. Financial & Administrative Duties Verify insurance benefits and obtain necessary pre-authorizations. Present treatment plans and explain financial options clearly. Process payments, track balances, and assist with billing. Maintain accurate patient records and ensure compliance with privacy regulations. Team Support & Practice Operations Communicate efficiently with dental assistants, hygienists, and doctors. Support office policies, workflows, and daily operational goals. Assist with supply ordering, inventory organization, and vendor communication. Contribute ideas to help improve processes and enhance team culture. Qualifications Experience working in a dental or medical office preferred (but not always required). Strong communication and customer service skills. Ability to multitask and stay organized in a busy environment. Familiarity with Eaglesoft is a plus. Comfort with discussing treatment plans and financial arrangements. Professional, dependable, and a positive team player. Why You'll Love Working at Capstone Dental Supportive, team-focused environment. Consistent schedule and strong work-life balance. Opportunities for training and career growth. Competitive pay and benefits. A practice culture built on respect, appreciation, and patient-centered care.

Job Types:

Full-time, Part-time Pay:

$19.00 - $23.00 per hour

Benefits:

401(k) Employee discount Paid time off Professional development assistance Referral program

Work Location:

In person