An Office Manager directs administrative staff and manages workflow in a business office. Supervises clerical work, tracks office supplies, oversees maintenance for office equipment and manages budget for office expenses. May hire and train staff.
Blue Ash, OH Job Details Part-time | Full-time $17 - $24 an hour 15 hours ago Benefits Paid holidays Paid time off Opportunities for advancement Paid sick time Qualifications Computer operation
Full Job Description Location:
Blue Ash, Ohio Company:
Bella Title LLC Bella Title is a growing, customer-focused title company looking for an energetic, positive, organized, and resourceful Office Manager / Escrow & Title Assistant to join our team. This is a hands-on position for someone who enjoys helping people, solving problems, learning new skills, and keeping an office running smoothly. If you are the type of person who notices what needs to be done without being asked, enjoys technology (must be tech-savvy), and takes pride in creating an exceptional client experience, we'd love to meet you.
Responsibilities:
Office Administration Greet clients warmly and provide exceptional customer service. Offer clients water, coffee, or other refreshments. Answer incoming phone calls professionally and with a positive attitude. Keep the reception area and office clean, organized, and welcoming. Water office plants and help maintain a professional appearance throughout the office. Clean the front entrance door and glass, as needed. Monitor and order office supplies, including paper, pens, folders, coffee, kitchen supplies, and other office necessities. Scan, print, copy, organize, and file documents. Run occasional local errands, including trips to the post office, FedEx, banks, or other vendors. Technology & Office Support Set up and troubleshoot printers and office equipment. Configure Microsoft accounts and basic computer settings. Assist with basic computer troubleshooting. Change Wi-Fi settings or passwords when necessary. Perform basic laptop setup or factory resets. Help maintain office equipment and coordinate service when needed. Title & Escrow Support Assist Escrow Officers with opening new files. Order title searches. Order mortgage and lien payoffs. Scan, print, copy, upload, and organize closing documents. Assist with post-closing processes. Prepare recording packages and record documents electronically. Track outstanding documents and follow up when necessary. Assist with document preparation and quality control. Help ensure files move efficiently from contract to closing and post-closing. Marketing & Client Experience Take photos and short videos of clients at closing (with permission) for our social media pages. Help create a fun, welcoming, and memorable closing experience. Assist with marketing events and community outreach as needed.
Qualifications:
We're looking for someone who is: Friendly, positive, no drama, professional, and personable. Organized with strong attention to detail. Comfortable learning new technology and software. Resourceful and able to solve problems independently. Reliable and punctual. A team player who enjoys helping coworkers. Comfortable multitasking in a fast-paced office. Able to communicate professionally with clients, lenders, Realtors, and vendors. Preferred Qualifications Administrative or office management experience. Experience in title, escrow, real estate, mortgage, banking, or legal offices is a plus but not required. Basic bookkeeping experience is helpful. Proficiency with Microsoft Office (Outlook, Word, Excel). Valid driver's license and reliable transportation for occasional local errands. What We Offer Competitive pay based on experience Paid holidays and paid time off Opportunities for growth and advancement Supportive and positive work environment Training in the title and escrow industry A modern office with a team that genuinely enjoys helping clients If you love staying organized, taking initiative, helping others, and being an important part of a growing company, we'd love to hear from you! Opportunity for pay increases based on performance, skill development, and ability to take on additional responsibilities.
Pay:
$17.00 - $24.00 per hour
Benefits:
Paid sick time Paid time off Application Question(s): Are you comfortable working in an office environment where you will interact directly with clients, answer phones, and be the first impression of the company? Are you comfortable learning new software systems and handling basic technology tasks such as setting up printers, troubleshooting computer issues, and configuring Microsoft accounts? Do you have experience with administrative tasks such as scanning, printing, copying, organizing documents, filing, and managing office supplies? Are you comfortable taking photos and short videos during client closings (with permission) for company social media? Are you willing to perform occasional office errands such as trips to FedEx, the post office, or local vendors? Do you have experience in any of the following industries? (Select all that apply) Title/escrow Real estate Mortgage/lending Legal office Banking/financial services General office administration Customer service None of the above A client walks into the office while the phone is ringing and an escrow officer needs help. How would you handle the situation? This position requires someone who notices what needs to be done (office supplies, cleaning the entrance, helping coworkers, organizing files) without always being asked. Is this the type of work style you enjoy? What pay are you looking for? And when can you start?
