Home Health Office Manager

Home Health Office Manager Dayton, OH Job Details Part-time 5 hours ago Benefits 401(k) Paid time off Qualifications Some college Microsoft Excel Healthcare staff management Operations management Phone communication Customer service Intake Staff scheduling Filing Mid-level Full cycle recruiting High school diploma or GED Quality assurance audits Supervising experience Implementing HR recruitment processes Recruiting Organizational skills Interviewing Home health Productivity software Office management Care coordination Home health agency experience Referral coordination Care plans Leadership Communication skills Staffing management Technical Proficiency Client interaction via phone calls Performance evaluation Full Job Description The Office Manager is responsible for all areas of Operations; human resources, intakes, clients, caregivers, and scheduling. This individual directly interfaces with clients performing service evaluations, originating service plans, scheduling and supervising care.

Qualifications:

• H.S. Diploma or GED, some college or two years related experience and/or training preferred.
• Experience in home care or knowledge of the health care industry preferred.
• Previous management experience.
• Prior scheduling experience preferred.
• Requires proficiency in computer skills including but not limited to MS Office, MS Excel and
• Scheduling program. Have a sympathetic attitude toward the care of the sick and elderly.
• Ability to carry out directions, read and write.
• Maturity and ability to deal effectively with the demands of the job.
• Must possess and demonstrate excellent communication, leadership and organizational skills and customer service techniques.
• Mustperform and manage multiple responsibilities concurrently and work well under pressure.

Responsibilities:

• Answers the telephone and performs Intakes.
• Initiates the hiring process for caregivers including processing applications, background screening, testing, interviewing, and reference validation.
• Orients caregivers and maintains current caregiver files in accordance with policies and procedures.
• Schedules shifts by matching caregiver qualifications and availability to client's needs.
• Supervises caregivers and completes performance appraisals for caregivers at specified intervals. Responsible for employment decisions including hiring and termination.
• Handles coordination of care for client services.
• Reports changes in client condition to agency employees involved in client's care.
• Takes calls after hours and weekends to handle emergencies, scheduling issues, and client referrals and intakes.
• Participate in the quality assurance reviews and evaluations of the agency's services.

Hours are 9-5pm

Monday Through Friday Job Type:

Part-time Benefits:

401(k) Paid time off

Education:

High school or equivalent (Preferred)

Location:

Dayton, OH 45416 (Preferred)

Work Location:

In person