NextGen is looking for an exceptional candidate to join our small team as an office administrator. This role includes administrative duties, team support, and moderate client support responsibilities. The ideal candidate is comfortable providing the following essential services: Deliver a great first impression via phone while managing all in-bound calls, assisting callers or triaging calls to the correct department. Deliver a great first impression in person when greeting clients in-person at our office. Collecting sensitive data from clients who deliver documents in person to ensure everything is logged and delivered to the appropriate team members Manage all inbound and outbound paper mail daily. Manage our general mailbox to respond to customers or triage messaged to the appropriate department. Manage office supply orders including kitchen supplies, office snacks, and building supplies. Coordinate food delivery for team gatherings and support team birthday and anniversary recognition Coordinate quarterly team-building and and annual community give-back initiatives Develop strong and trusted relationship with team members and clients through timely and accurate communications. Record all client interactions in a timely manner within our client management system Professionally and independently address client concers or issues Maintain compliance with all company policies and procedures Why join Team NextGen Make history. Our organization is still fairly small, but we have big plans to disrupt the accounting and tax industry. This is a great opportunity to get in early at an organization that, we believe, is on its way to becoming an industry leader. Do work that matters. The projects you'll work on will be critical to the company's and our clients' success. Grow with the firm. As our firm continues to grow, there will be many opportunities to take on new responsibilities and grow professionally.

The ideal candidate has:

3-5 years of relevant administrative experience Bachelor's degree in business, management, or a related field Ability to effectively communicate with internal and external customers Excellent computer proficiency (G Suite and MS Office) Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

Job Type:

Part-time Pay:

From $50,000.00 per year

Benefits:

401(k) matching Flexible schedule Paid time off Professional development assistance Referral program

Work Location:

In person