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Geisinger Behavioral Health Center Danville
Manager Business Office
Career Insights for Office Manager (General)
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Based on Pennsylvania data
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What they do
An Office Manager directs administrative staff and manages workflow in a business office. Supervises clerical work, tracks office supplies, oversees maintenance for office equipment and manages budget for office expenses. May hire and train staff.
$61,718 / year median in Pennsylvania
-3% projected decline
Job Description
Overview Geisinger Behavioral Health Danville is looking for a Business Office Manager to join our growing team!
PURPOSE STATEMENT
Manage the daily operations of inpatient, outpatient and physician business office functions. Integrate withfinancial services to ensure the proper presentation of the financial condition of the facility. ResponsibilitiesESSENTIAL FUNCTIONS
- Monitor and report on key metrics such as cash collections, days outstanding, unbilled, denials, dailycensus, etc. in conjunction with the CFO.
- Establish and maintain controls for all cash collected and posted in patient accounting system.
- Maintain effective communication with third party insurance carriers to resolve issues that impedecash flow and detract from patient/member satisfaction.
- Provide staff management to include hiring, development, training, performance management andcommunication to ensure effective and efficient department operation.
- Maintain effective communication with the leadership team to ensure that all third-party complianceguidelines are met.
- Select and monitor outside collection vendors engaged in the collection of facility receivables. Reviewand balance agency reports to system reports and approve agency invoices.
- Lead and provide operational directives for all business office activities related to the claimsmanagement and collections of the facility receivables and ensures timely, efficient cash collections tosupport the overall financial goals of the facility.
- Define and provide the necessary support and leadership to achieve departmental goals and objectives.
- Review all statistical reports to monitor trends, determine operational deficiencies and implementcorrective action plans as necessary.
- Work closely with Utilization Review and Admissions staff to ensure proper authorization of patientinsurance coverage.
- May include managing and directing subordinate staff to identify goals and objectives.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS
MANAGER - BUSINESS OFFICE 1/1/2020
- High School diploma or equivalent required.
- Some college course work preferred.
- Two or more years' job-related experience required. Preferably in a hospital setting. Behavioral Health experience a plus.
- One or more years' supervisory experience required
- Strong revenue cycle technical skills required.
LICENSES/DESIGNATIONS/CERTIFICATIONS
- Must have and maintain a valid driver's license, maintain automobile insurance coverage and have access to an automobile, where facility requires.