Executive Assistant to the CEO/Office Manager

Executive Assistant to CEO / Office Manager The GRA Group is a boutique incentive travel company designing luxury group programs, executive retreats, and VIP experiences worldwide. We are seeking a highly organized, proactive, and detail-driven Executive Assistant to support the CEO while also overseeing day-to-day office operations. This is a high-trust, high-responsibility role for someone who thrives in a fast-paced, entrepreneurial environment. Travel coordination and inbox management are major components of this role, along with operational oversight of the office. Executive Support Manage CEO calendar, scheduling, and shifting priorities Coordinate meetings across time zones Prepare materials for conferences, site inspections, and client meetings Track deadlines, contracts, and key deliverables Serve as a strategic right hand to the CEO Email & Communication Oversight Review and triage high-volume inbox communications Prioritize urgent matters and escalate when appropriate Draft professional responses on behalf of the CEO Monitor client and hotel correspondence for deadlines and follow-up Maintain organized digital systems to ensure nothing is missed Strong judgment, discretion, and polished writing skills are essential CEO Travel Coordination Book and manage CEO's domestic and international travel for conferences, site inspections, FAM trips, client meetings, and personal travel Coordinate flights, hotels, transfers, and ground transportation Manage airline credits, loyalty programs, and upgrades Prepare detailed itineraries with confirmations Monitor travel disruptions and proactively adjust plans Manage event registrations and travel-related deadlines Office Management Responsibilities Oversee daily office operations and organization Maintain office and order supplies as needed Support team scheduling and coordination Help create structure in a growing, entrepreneurial business Qualifications 3+ years experience supporting an executive Strong experience booking complex domestic and international travel Experience managing office operations Exceptional organizational skills and attention to detail Ability to manage multiple priorities calmly Highly discreet and trustworthy Strong written and verbal communication skills Tech-savvy and comfortable working in a digital environment The Ideal Candidate Anticipates needs before they arise Thinks two steps ahead Creates order out of complexity Is calm, composed, and solution-oriented Takes pride in precision and follow-through This is not a routine administrative role. It is a strategic support position within a travel-intensive business. The right candidate will be an operational partner who helps keep both the CEO and the office running seamlessly.

Job Types:

Part-time, Contract Pay:

From $20.00 per hour

Benefits:

Flexible schedule

Work Location:

Hybrid remote in Rocky River, OH 44116