Office Coordinator — Growth Path to Office Manager 104 Mainline Dr, Westfield, MA 01085 Hybrid work $30 - $38 an hour - Part-time, Full-time Apply with Indeed We're hiring an Office Coordinator to help run the office for a service company with technicians covering a wide territory and handling a variety of jobs. You'll start with payroll, expense tracking, and invoicing. As you learn how we operate, you'll take on more of the day-to-day service coordination, with the opportunity to grow into an Office Manager role. What you'll handle first Process payroll accurately and on schedule. Track company expenses and keep receipts and records organized. Prepare and send customer invoices, confirming job details with the team as needed. What you'll take on over time Coordinate incoming service calls, schedule appointments, and dispatch technicians based on location, availability, and job requirements. Adjust the schedule when urgent calls come in or jobs run long, and keep customers and technicians informed. Order parts, track deliveries, and follow up so technicians have what they need for upcoming jobs. Manage the preventive maintenance schedule and follow up with customers to book upcoming visits. As the role grows, help identify where additional administrative or parts support would keep the office running smoothly. What we're looking for Experience with payroll, invoicing, bookkeeping, or office administration, and the ability to take ownership of recurring deadlines. Attention to detail and discretion with confidential employee and company information. Clear communication with customers, technicians, and vendors. Good judgment when priorities shift and several jobs need attention at once. Ability to reliably commute to our Westfield office for onboarding and ongoing in-person work. Experience scheduling or dispatching field technicians, coordinating work across multiple towns, or ordering parts for a service business is a strong plus. The upper end of the pay range is available to candidates who bring both office administration and field service coordination experience. Pay, benefits, and growth This position starts hourly. As responsibilities expand, we'll review the role, schedule, and compensation. A future Office Manager position may include a move to salary and eligibility for a performance bonus. We currently do not offer employer-sponsored health insurance or a retirement plan. Apply through Indeed with your résumé. Please include whether you're looking for part-time or full-time work and a brief note about your experience with payroll, invoicing, scheduling, or dispatch.

Pay:

$30.00 - $38.00 per hour Expected hours: 25.0 - 40.0 per week

Benefits:

Flexible schedule

Work Location:

Hybrid remote in Westfield, MA 01085