Office Supervisor 10

Job Description Are you looking for a rewarding career opportunity where you can work to create an environment that is efficient, effective, and meaningful to our employees and customers? The Michigan Department of Treasury is searching for creative, passionate, and team-oriented leaders for our Business Taxes Division. These positions serve as the front-line supervisors of Treasury Customer Service Representatives.

Responsibilities of this position include:

Overseeing daily activities of your staff Identifying and coordinating training needs for staff Setting work priorities Approving staff's daily production Monitoring phones/staffing needs Encouraging employee ideas Our culture is driven by excellent customer service, continuous improvement, metrics, and employee growth. We are looking for supervisors who have exceptional leadership skills, motivational and strategic planning abilities, high ethical standards, and who can bring a positive attitude and approach to our team. If you possess these characteristics and enjoy working in a fast-paced, team-oriented environment that still offers a great work/life balance, we encourage you to apply! Position Description Treasury Careers - Learn more about why Treasury is a Great Place to Work! Required Education and Experience Education Educational level typically acquired through completion of high school. Experience Four years of office experience involving administrative support office practices, including two years equivalent to an E7-level administrative support worker. Additional Requirements and Information Please attach a cover letter and detailed resume to your application. (Failure to do so may result in your application being screened out.) Work must be performed in the state of Michigan . If you currently reside outside of Michigan, you must relocate to Michigan to perform the duties of this position p rior to being appointed to the position. Relocation expenses are not reimbursed. Hybrid Remote Work . This position is eligible to work remotely on Mondays, Thursdays, and Fridays, and must work onsite Tuesdays and Wednesdays. Selected candidate must have a safe and appropriate designated workspace or workstation for performance of work and secure and sufficient internet access of commercial cable or wireless broadband with minimum speeds of 25 Mbps download and 5 Mbps upload. Hybrid Remote Work approval is at the discretion of the appointing authority and is subject to change and can be ended at any time for any reason. E-Verify. The Michigan Department of Treasury participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S. Interviews. Interviews may occur virtually using Microsoft Teams. No prior experience with Teams is necessary, as instructions and tips will be provided to all candidates scheduled for an interview. Fingerprinting. This position has a

FTINPRINT

sub-class code. The sub-class code indicates the position has access to Federal Tax Information (FTI) and requires passing of a fingerprint-based background check per IRS Publication 1075.

View the job specification at:

http://www.michigan.gov/documents/OfficeSupervisor_12201_7.pdf Accommodations If you require a reasonable accommodation to participate in the application or selection processes, please contact the ADA coordinator for the agency that posted this position vacancy.