DESCRIPTION

Functional Area 1: Box Office (50%) Provide exceptional customer service through phone, online, and in-person ticket transactions. Manage ticket sales, including creating, entering, and maintaining events within the ticketing software. Maintain the PAC website by ensuring event information and ticket links are current and accurate. Serve as the primary custodian of cash and ticket revenue in accordance with TAMU-CC policies and procedures. Prepare and submit daily deposit reconciliations with accurate account information. Hire, train, schedule, and supervise Box Office student workers, including verifying timesheets. Maintain ticketing software, point-of-sale systems, and other equipment used for financial transactions. Functional Area 2: Scheduling (30%) Maintain and update shared calendars for all PAC performance spaces. Coordinate facility scheduling according to institutional priorities. Collaborate with academic departments, campus units, student organizations, and external clients to schedule events. Communicate event requirements to technical, business, marketing, and other support staff, and schedule production meetings as needed. Functional Area 3: Event Support (20%) Provide operational support for PAC, SAMC, and Institutional Advancement (IA) events as needed, including evenings and weekends. Assist with marketing and promotional activities for events as needed. Perform other duties as assigned.

QUALIFICATIONS

High school diploma/GED Five (5) years of related experience Additional education may be considered as a substitution for the minimum requirements. Associate degree and three (3) years of related experience Bachelor's degree and one (1) year of related experience. Excellent written and verbal communication skills. Intermediate proficiency with Microsoft Office applications. Strong customer service, organizational, and multitasking skills.

PREFERRED QUALIFICATIONS

Experience with ticketing software and point-of-sale systems. Experience supervising student employees or part-time staff. Experience working in performing arts, higher education, or event management.

SALARY:

$43,888/annually, approximately 3,657.34/monthly

NOTE:

Employment may be impacted by the Presidential proclamation issued on September 19, 2025 and the moratorium issued by Texas Governor Abbott on January 27, 2026.

BENEFITS

(rules, policies, eligibility apply) From our generous benefits package and professional development opportunities, to our retirement programs and our commitment to service excellence, the Island University is an engaging and rewarding place to work. Insurance Medical $0 - $30 per month for Employee Only coverage after university contribution ($920 value). Up to 83% of premium covered by the university: Employee and Spouse Employee and Children Employee and Family coverage Dental & Vision Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account On-campus wellness opportunities

Work Life Solutions:

Counseling, Work Life Assistance, Financial Resources, and Legal Resources Tuition Benefits:

Public Loan Forgiveness Book scholarships 100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply). Retirement Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP)

Voluntary Tax Deferred Account/Deferred Compensation Plan Time Off:

8+ hours of vacation paid time off every month. 8 hours of sick leave time off every month. 8 hours of paid time off for Birthday leave. 12-15 paid holidays each year. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. 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