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MS Portfolio Office Product Delivery Manager - Payments - Vice President

Job

JP Morgan Chase Company

Plano, TX (In Person)

Full-Time

Posted 5 weeks ago (Updated 3 weeks ago) • Actively hiring

Expires 5/28/2026

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Job Description

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. As a Product Delivery Manager in MS Portfolio Office, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. Job responsibilities Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product delivery or a relevant domain area Demonstrated ability to execute operational management and change readiness activities Strong understanding of delivery and a proven track record of implementing continuous improvement processes Experience in product or platform-wide release management, in addition to deployment processes and strategies Preferred qualifications, capabilities, and skills Proficient knowledge of the product development life cycle, design, and data analytics Product lifecycle & analytics: Working knowledge of the product development lifecycle, design practices, and data analytics.
Tools:
Proficiency with Jira, Confluence, SharePoint, and related reporting/product management tools.
Methodologies:
Familiarity with Agile and/or SAFe.

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