Pay:

Hourly base + monthly performance bonus

Job Type:

Full-Time | W2 |

In-Office Location:

In-office in Lehi, Utah

WHO WE ARE

Dynamite Roofing is a fast-growing, tech-forward residential and commercial roofing company based in Lehi, Utah. Our vision is to be a $125 million company by being the easiest to work with and the best to work for, helping our team reach their personal, professional, and financial goals. We are disciplined, transparent, aligned, accountable, and results-driven. We invest heavily in our people, and we are building something big.

THE ROLE

The Office Administrator keeps Dynamite Roofing running. You'll be the first voice customers hear, keep cash moving, and turn inbound interest into qualified opportunities for sales. You'll own three areas: the main phone line, collections, and customer financing. No formal education required. We hire based on capability and drive.

WHAT YOU WILL DO

Answer all inbound calls and texts within 2 rings Qualify inbound leads and hand them off to the sales team with full documentation Follow up on outstanding balances and drive collections Trigger, track, and reconcile invoices across all job types Manage customer financing from application to completion Record and verify all payment activity Monitor collection timelines and fix bottlenecks to hit targets Keep the CRM accurate and up to date in real time Perform other duties as assigned

WHO YOU ARE

1+ year in an office, admin, customer service, collections, or billing role Composed and professional on the phone and in writing Detail-oriented with accurate documentation Comfortable with CRMs, invoicing tools, and standard business software Manages competing priorities without being micromanaged Coachable and accountable Follows through without being chased Looking for a career, not a side gig: a company to commit to that commits back

WHO WE ARE NOT LOOKING FOR

People who need constant direction, treat phone calls as interruptions, or aren't comfortable holding customers accountable for outstanding balances.

COMPENSATION

You'll earn an hourly base rate plus a monthly performance bonus tied to collections, lead conversion, and customer satisfaction. High performers can meaningfully increase their total earnings. Training and onboarding are paid.

CAREER PATH

We promote from within.

EQUAL OPPORTUNITY EMPLOYER

Dynamite Roofing is an equal opportunity employer committed to a diverse, inclusive workplace. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, or veteran status.

READY TO JOIN US?

If you want to be invested in and you're ready to contribute, apply on Indeed or email your resume to HR@dynamiteutah.com with the job title in the subject line.

Pay:

$22.00 - $25.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Professional development assistance Vision insurance

Experience:

Accounts Receivable /

Collections:

1 year (Required)

Work Location:

In person