About Us:

We are a leading orthodontic practice with six bustling locations committed to providing exceptional patient care and high-quality orthodontic treatment. Our practices thrive on teamwork, professionalism, and a passion for creating confident smiles. We are seeking a dynamic and experienced Office Manager to oversee operations at our 2 locations.

Position Summary:

The Office Manager will be responsible for managing the day-to-day operations of two of our orthodontic practices. This includes ensuring seamless workflows, maintaining high standards of patient service, managing staff schedules, overseeing billing and financial processes, and fostering a positive work environment.

Key Responsibilities:

Team Leadership:

Recruit, train, and supervise office staff while fostering a collaborative and motivated team environment.

Operational Oversight:

Ensure smooth office operations, including appointment scheduling, patient communication, and compliance with orthodontic practice standards.

Financial Management:

Oversee billing, collections, and financial reporting to ensure profitability and accurate record-keeping.

Patient Experience:

Ensure an exceptional patient experience by managing customer service and addressing patient inquiries or concerns effectively.

Process Improvement:

Develop and implement office policies, procedures, and strategies to enhance efficiency and patient satisfaction.

Coordination Across Locations:

Effectively manage time and resources across all locations, maintaining consistency and quality of operations.

Qualifications:

Proven experience as an Office Manager in a dental, orthodontic, or healthcare setting (required). Strong leadership and organizational skills with the ability to manage multiple priorities. Knowledge of dental/orthodontic practice management software (e.g., Dentrix, Ortho Edge) is a plus. Excellent communication and interpersonal skills. Financial management experience, including billing and collections. Detail-oriented and solution-focused with a proactive mindset.

What We Offer:

Competitive salary based on experience. Benefits package, including [health insurance, retirement plans, PTO, etc.]. Opportunities for professional development and growth within the company. A supportive and collaborative work environment. This is an in person position with travel between Newport News and Gloucester We look forward to welcoming a dedicated professional to our team who is eager to contribute to the success of our dual orthodontic practices!

Job Type:

Full-time Pay:

From $25.00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance

Experience:

Dental office: 1 year (Required)

Work Location:

In person