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Naphcare, Inc.
Mental Health Clerk
Entry-Level JobVerifiedNo experience needed
Career Insights for Administrative Clerk / Coordinator
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Scorecard
Based on Alabama data
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What they do
An Administrative Clerk or Coordinator performs administrative work in an office. Coordinates work to support an office team. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails. May manage office staff expenses, supplies or schedules.
$40,113 / year median in Alabama
-1% projected decline
Job Description
Overview NaphCare is hiring a Mental Health Clerk, to join our team of medical professionals in the Fountain Correctional Facility in Atmore, AL. As a Correctional Mental Clerk , you will work alongside correctional officers and other medical professionals to provide essential administrative and clerical support within the facility's mental health department. This is a unique position where you can make a difference to this diverse population of patients with complex mental health and medical needs. Responsibilities The Mental Health Clerk is responsible for providing administrative and clerical support to the mental health department. Duties and responsibilities may include and are not limited to: Maintaining and organizing patient health records, including initiating, updating, and managing files, ensuring accuracy and confidentiality Coordinating and scheduling mental health appointments, including both on-site and off-site appointments, and managing appointment books or calendars Answering phones, taking messages, and directing calls to appropriate staff, and communicating with various departments, agencies, and individuals as needed Assisting with the coordination of care for patients, including referrals for specialty services, inpatient care, and discharge planning Maintaining patient databases, generating reports, and entering data into relevant systems, such as electronic health records or spreadsheets Performing general clerical tasks, such as typing correspondence, filing documents, and ordering office supplies Adhering to all security protocols and procedures within the correctional facility, including obtaining security clearances. Qualifications Experience / Requirements / Qualifications Must have a high school diploma or GED certificate. Experience in a medical office or healthcare setting, particularly in medical records or with medical terminology, is preferred Proficiency in Microsoft Suite Must possess strong written communication and verbal skills, adaptable to environments where conditions may not be pristine, and manage and maintain in stressful situations Must have the ability to maintain confidentiality of all proprietary and/or confidential information and integrity, professionalism and ability to adhere to a Code of Conduct and comply with all facility(s) correctional healthcare policies, procedures, and legal requirements Must pass the facility's criminal background check and drug screening