Required Education:

• High School Diploma or EquivalentRequired Qualifications
• Previous clerical, administrative, office support, or customer service experience
• Strong verbal and written communication skills
• Good typing and data entry skills
• Strong organizational and analytical skillsModerate proficiency with:
• Microsoft Excel
• Microsoft Word
• Microsoft Outlook
• Microsoft PowerPoint
• Understanding of Accounts Receivable processes
• Ability to manage multiple tasks in a fast-paced office environment
• Strong attention to detail and accuracy
• Ability to maintain confidentiality and professionalism
• Excellent customer service skills

Preferred Qualifications:

• Experience in general office administration
• Experience supporting accounting or finance departments
• Experience preparing reports and maintaining records
• Experience operating office equipment and scanners

Job Summary:

The Senior General Office Clerk provides administrative and clerical support to ensure efficient office operations. This role performs a variety of office support functions including data entry, filing, report preparation, customer service, accounts receivable support, and document management.

The ideal candidate is organized, detail-oriented, and customer-focused, with strong communication skills and the ability to manage multiple priorities. This position works closely with administrative staff and internal departments to support daily business operations.

Job Duties:

Administrative Support

• Provide clerical and administrative support to office staff
• Answer incoming calls and route them to the appropriate department or individual
• Respond to general inquiries in a professional manner
• Assist administrative staff with daily operational activities
• Support special projects and assignments as neededData Entry & Documentation
• Perform accurate data entry and record maintenance
• Prepare and update reports on a weekly basis
• Maintain office records and documentation
• Organize and file documents electronically and physically
• Assist with document retrieval and record managementAccounts Receivable Support
• Assist with Accounts Receivable-related administrative tasks
• Maintain accurate financial and customer records
• Support tracking and reporting activities as assignedMail & Office Operations
• Sort and distribute incoming mail and correspondence
• Prepare outgoing correspondence and documentation
• Operate office equipment including:
• Photocopiers
• Scanners
• Fax machines
• Voicemail systems
• Personal computers
• Ensure office documents are properly processed and maintainedCustomer Service
• Provide professional customer service to internal and external contacts
• Assist visitors, callers, and employees with requests and questions
• Maintain a positive and professional office environment
• Only those lawfully authorized to work in the designated country associated with the position will be considered.
• Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.

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