Program Support Assistant

VA Central Alabama Health Care System is recruiting for one (1) Program Support Assistant within Patient Care Services. This position works under the supervision of the respective Associate Chief Nurse. And performs administrative support duties with considerable latitude for the exercise of independent judgment.

Qualifications:

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/26/2026.

Time-In-Grade Requirement :

Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-7 position you must have served 52 weeks at the GS-6. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note:

Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:

Specialized Experience:

You must have one year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Primarily responsible for offering service specialized administrative assistance, supporting recruitment processes, managing reports and data such as performance measures, All Employee Survey (AES), clinic utilization data, missed opportunity and no-show data, workload information, open encounters and unsigned progress notes. Independently gathers quality reporting data through various programs and through coordination with the facility Group Practice Manager (GPM). Independently analyzes the acquired data and condenses it into a concise format for presentation to facility and VISN administration at a variety of committee meetings and for use with budgetary issues and planning. Quality improvement activities, service recovery, participation in and coordination of research projects, promoting education for patients and staff, patient care coordination, oversite of scheduling, referrals and consults within the facility and community care, and the overall collaboration of administrative oversight for operations and quality control within the program area to include coordination with multidisciplinary team members, as well as liaison with other services that support Patient Care Services such as Call Center, Pharmacy, Infection Control, Logistics, Engineering, Business Office, Human Resources, Administration, VISN, Contracting, Revenue, Education, and Care in the Community. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/ .