Full-time
Office hours: 9:00 AM - 5:00 PM

Pay:

$15-$18/hour (DOE) Key Responsibilities

Answer all incoming calls for all divisions from the main company phone line; screen, route, and transfer calls appropriately
Take accurate messages and detailed notes, including caller name, contact information, reason for call, and required next steps
Maintain a high level of professionalism and customer service with callers, visitors, vendors, and internal staff
Track call follow-ups as needed to help ensure requests are routed and handled in a timely manner
Maintain organized filing systems (digital and paper), including scanning, uploading, and document storage
Prepare, copy, print, and distribute documents as needed
Provide administrative support across departments, including data entry, document preparation, and general office assistance
Assist with basic spreadsheet tasks (updating lists, sorting data, maintaining logs; mild formulas a plus)
Support scheduling and coordination tasks (appointments, call-backs, calendar support as assigned)
Keep the front office and shared work areas professional, organized, and stocked with basic office supplies
Handle sensitive information with discretion and professionalism
Complete additional administrative duties as assigned Qualifications
Strong phone etiquette and professional communication skills
Organized, reliable, and detail-oriented with strong follow-through
Comfortable using common office tools (email, calendars, Word/Google Docs, Excel/Google Sheets)
Mild proficiency with spreadsheets (sorting, filters, and basic formulas is a plus)
Ability to multitask and stay calm in a busy office environment
Professional demeanor and a service-oriented mindset

Plus:

property management experience (helpful for tenant/vendor communication and documentation)

Plus:

experience with AppFolio or similar software systems What Success Looks Like

Calls are answered consistently and routed correctly across all divisions
Messages and notes are accurate, complete, and actionable
Paperwork and files are organized and easy to locate
Administrative tasks are completed on time with minimal errors

Pay:

$15.00 - $18.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

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