Position Number:

22103915

County:

Poinsett

Posting End Date:

July 27, 2026 Initial and on-going training is required and may also require in-State travel (day and or night stays). Requires the ability to multi-task, problem solve and prioritize.\nMust be able to escort clients to and from the lobby multiple times a day. Must be able to sit, type, and talk on the phone for long periods of time. Requires some standing at the multi-functional device for scanning and copying.\nSufficient interpersonal skills to ensure a positive relationship with clients and coworkers. Special Requirement (Preferred Skills/License/Experience/Travel, Shift Work, etc.) Lifting up to 20 pounds, frequent stooping and bending, ability to sit for extended periods of time, extensive computer work utilizing Microsoft Office Suite, ability to utilize current phone system, clear enunciation, and excellent verbal and written communication skills. This position is governed by FSLA, and approved overtime is compensated. The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others. Position Information\n

Job Series:

Administrative SupportClassification:

Administrative Specialist -

Career PathClass Code:

PAS03

PPay Grade:

SGS02

Salary Range:

$35,610 - $52,703Job Summary\nThe Administrative Specialist is a key administrative support role within a department, responsible for performing a variety of office duties to ensure efficient office operations and support for agency staff and programs. This position involves handling administrative tasks, coordinating schedules, managing documentation, and assisting with customer service. The Administrative Specialist will work closely with team members, supervisors, and the public to maintain smooth and effective office workflows.

Primary Responsibilities\nPerform a variety of administrative functions, including answering phones, responding to emails, managing office supplies, and maintaining office equipment.\nMaintain and update office filing systems, both physical and electronic, ensuring that documents are properly organized and easily accessible.\nDraft and proofread internal and external communications, including memos, reports, and correspondence.\nCoordinate meetings, appointments, and conferences for agency staff and leadership.\nManage calendars, ensuring that appointments, deadlines, and meetings are scheduled efficiently and with attention to priority.\nPrepare and distribute meeting agendas, take minutes, and track follow-up actions for meetings.\nCreate, maintain, and update records, files, and databases, ensuring accuracy and compliance with agency and state policies.\nProvide helpful, professional, and timely responses to inquiries, referring questions to appropriate staff when necessary.\nAccurately input and maintain data in electronic systems, databases, and spreadsheets.\nMonitor and update records or databases to ensure that information is current and accurate.\nEnsure that supplies and materials are ordered and available to meet operational needs.

Knowledge and Skills\nAbility to draft clear, concise, and professional correspondence.\nAbility to interact with the public, staff, and leadership in a professional and approachable manner.\nAbility to maintain organized records and files.\nAbility to assess situations, troubleshoot problems, and implement effective solutions in a timely manner.\nAbility to handle sensitive and confidential information with discretion and in compliance with state and federal privacy laws.\nKnowledgeable of office software applications (e.g., Microsoft Word, Excel, PowerPoint), and familiarity with office equipment (e.g., copiers, fax machines, phone systems).\nProactive in identifying opportunities for process improvement and streamlining office operations.

Minimum Qualifications\nA high school diploma or equivalent is required.

Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee's demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.

Licensure/Certifications\nN/A\nOTHER

JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW

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