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Office Assistant
Job
Burlingame Glass Company
Burlingame, CA (In Person)
$46,800 Salary, Full-Time
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Job Description
Overview Burlingame Glass Company is seeking a dynamic and organized Office Assistant to join our team and help keep our office running smoothly and efficiently. This vital role offers an exciting opportunity to support daily operations, enhance office productivity, and provide exceptional customer service. The ideal candidate will be energetic, detail-oriented, and possess a strong foundation in administrative tasks, office management, and communication. Experience working with CRM and job-management software is highly valued, and familiarity with our systems (Jobber) is a strong advantage. If you're looking for advancement opportunities, thrive in a fast paced environment, and enjoy multitasking, this position is perfect for you! Responsibilities Greet visitors in the showroom with professionalism and a friendly attitude, managing multi line phone systems with excellent phone etiquette Handle incoming calls promptly, directing inquiries to the appropriate departments or personnel using effective communication skills Manage calendar appointments, schedule meetings, and coordinate events to ensure smooth daily operations Perform data entry and manage customer records within our CRM and job-management systems (Jobber), keeping information accurate and up to date Maintain filing systems and organize documents with accuracy using computer literacy skills in Microsoft Office and Google Workspace Support the office manager with scheduling, writing up quotes, and tracking jobs from estimate through completion Provide customer support by addressing inquiries professionally and ensuring positive interactions both in person and over the phone Qualifications Proven experience in an office environment or administrative role with strong clerical skills Experience with CRM and data-management software; hands on experience with Jobber is a strong plus Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications Excellent organizational skills with the ability to prioritize tasks effectively Strong typing skills along with attention to detail for proofreading documents Bilingual abilities are a plus to assist diverse client needs Knowledge of the glass and/or glazing industry is a plus Knowledge of multi-line phone systems, data entry procedures, filing systems, and calendar management techniques Demonstrated time management skills with the ability to handle multiple responsibilities efficiently Ability to lift up to 25 lbs