Workplace Experience Coordinator

Job Title:

Workplace Experience Coordinator Job Description As a Workplace Experience Coordinator, you will be responsible for delivering an exceptional customer service experience to employees and guests of a designated building. This role involves being the first point of contact for visitors, organizing on-site events, managing workplace services, and coordinating with vendors. Responsibilities Greet all individuals entering the facility with a friendly and welcoming demeanor and issue visitor and parking passes while following security protocols. Make a memorable first impression by professionally answering telephone calls and creating presentations. Arrange and confirm recreational, dining, and business activities on behalf of requestors. Manage janitorial or maintenance work orders as needed and coordinate workplace services including mail, office supply services, and onboarding. Acknowledge inquiries or complaints from employees, guests, and co-workers, providing solutions in a customer service-driven manner. Organize and manage on-site events, including securing event space, setting up and tearing down the room, and delivering supplies. Follow property-specific security and emergency procedures and notify appropriate parties to ensure the safety of all individuals in the building. Coordinate with vendors who supply services or goods to the workplace. Explain detailed and/or complicated information within the team and follow specific directions as given by management. Essential Skills Excellent communication skills Organizational skills Good customer service skills 3-5 years of experience High School Diploma or GED Basic computer skills Proficiency in Microsoft Office Suite Additional Skills & Qualifications Facility coordinator experience is a plus CMMS experience is a plus Work Environment This position is in-person at a corporate headquarters in Palo Alto, CA. The typical work hours are Monday through Friday, 8 am to 5 pm. The role involves interacting with clients, coordinating events, and managing various workplace services. The workplace emphasizes a professional environment with a focus on excellent customer service. The interview process includes two virtual rounds conducted via Teams. Job Type & Location This is a Contract position based out of Palo Alto, CA. Pay and Benefits The pay range for this position is $24.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Palo Alto,CA.

Application Deadline This position is anticipated to close on Apr 29, 2026.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.