Job Category:

Housing Operations\n

Requisition Number:

OFFIC001936

\nPosting Details\n

Posted:

August 7, 2026\nFull-Time\nOn-site\n

Rate:

$23 USD per hour\nLocations\nShowing 1 location\n

PASADENA, CA 91101, USA

\nJob Details\nDescription\nJob Summary\nThe Office Assistant at Pilgrim Tower North in Pasadena provides essential administrative support to the Property Manager and site team, ensuring the smooth day-to-day operations of the office. This role is responsible for performing a variety of administrative and clerical duties, including answering phones, greeting residents and visitors, maintaining records, and supporting office processes inpliance with established procedures. The ideal candidate isanized, detail-oriented, and enjoys working in a senior living or affordable housing environment while delivering courteous and professional service.\n

Key Responsibilities:

Administrative Support:

\nAssist the Property Manager in maintaining files, reports, and resident records in ananized and confidential manner.\nManage iing phone calls, emails, and mail, directing inquiries to the appropriate department or staff member.\nSchedule appointments and coordinate meetings as necessary for property management.\nAssist in the preparation and distribution of notices, newsletters, and othermunications for residents.\nPerform data entry, including updating tenant information and processing work orders.\n

Customer Service:

\nServe as the first point of contact for residents, guests, and vendors by weing and assisting them in a friendly and professional manner.\nAddress general inquiries from residents and visitors, ensuring a high standard of customer service is always maintained.\nAssist with resident requests, providing appropriate resources or escalating issues to the Property Manager.\n

Office Management:

\nMaintain the cleanliness andanization of the office, ensuring supplies are stocked and equipment is functioning properly.\nPrepare reports, forms, and other documents as directed by the Property Manager.\nAssist withanizingmunity events or resident activities, including managing event logistics.\nManage filing systems, both physical and digital, ensuring all documentation is properly labeled and stored.\nCompliance & ing:\nAssist with processing rental applications, certifications, and recertifications, ensuring documentation meets HUD and RHF policies.\ntrack tenant lease agreements and other related documentation, ensuring deadlines andpliance requirements are met.\nPrepare and submit routine property reports to the Property Manager and RHF headquarters as needed.\n

Other Duties:

\nProvide general clerical support for special projects or additional tasks assigned by the Property Manager.\nAssist in the coordination of maintenance requests and follow up on the status of work orders.\nPerform any other duties that support the efficient functioning of Marymount Manor.\n

Qualifications:

Education & Experience:

\nHigh School diploma or equivalent required; some college or administrative coursework preferred.\nMinimum of 2 years of experience in an administrative role, preferably in property management, senior living, or affordable housing.\n

Skills & Abilities:

\nStronganizational and time management skills, with the ability to multitask and prioritize in a fast-paced environment.\nExcellent verbal and writtenmunication skills.\nProficiency in Microsoft Office Suite (Word, Excel, Outlook) and property management software (e.g., Yardi, RealPage) is a plus.\nAbility to maintain a high level of confidentiality and professionalism in all interactions.\nStrong customer service orientation with the ability to interact with seniors and residents from diverse backgrounds.\n

Physical Requirements:

\nAbility to sit, stand, and walk for extended periods of time.\nAbility to lift or move office supplies and equipment up to 25 pounds.\nOccasional local travel may be required for errands ormunity-related tasks.\n

Compensation:

\nActual base salary considers several factors including but not limited to geography, job-related knowledge, experience, and budget. The start of the salary range is typically associated with the minimum experience required.\nThe role is considered non-exempt and may be eligible for overtime pay in accordance with federal and state law. The anticipated base pay range for the position is $23.00-$23.00 per hour.\n

Benefits:

\nCompetitive pay\nHealth, dental, and vision insurance\nPaid time off and holidays\nRetirement savings plan\nEmployee assistance and more\nTerm life and Voluntary supplemental life insurance Why RHF?\nAt RHF, we are dedicated to making a meaningful difference in the lives of our residents. We strive to create vibrantmunities w individuals can thrive, regardless of age or background. With over 60 years of experience in providing affordable housing and supportive services, RHF is a mission-drivenanization that focuses on the well-being, independence, and dignity of every resident we serve. We offer a collaborative and supportive work environment, opportunities for professional growth, and amitment to making a lasting impact in themunities we serve. Join us in our mission to create positive change and improve lives—because at RHF, we believe in making every day better for those who need it most.\nEqual Opportunity Employer\nThis employer is required to notify all applicants of their rights pursuant to federal employment laws. 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