Key Responsibilities:

Manage Referrals:

Submit, process and track all incoming and outgoing patient referral requests.

Insurance Approvals:

Obtain prior authorizations and insurance verifications from insurance companies.

Patient Scheduling:

Assist with scheduling follow-up appointments.

Record Keeping:

Update and maintain accurate patient information in our EMR system.

Team Communication:

Work closely with doctors, medical assistants, and our team to share medical records safely.

Patient Support:

Answer patient questions about their referrals and guide them through the process.

Qualifications and Skills:

Education:

High school diploma or equivalent required.

Experience:

Minimum 1 year of experience working in a medical office, clinic, or hospital setting preferred.

Knowledge:

Familiarity with medical terminology, insurance plans, and the prior authorization process.

Tech Skills:

Experience using EMR systems and basic computer programs. •

Soft Skills:

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