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Job Description
Office Assistant II San Mateo County Community College District - 2.5 San Mateo, CA Job Details 20 hours ago Benefits Paid holidays Health insurance Dental insurance Employee assistance program Vision insurance 403(b) Life insurance Qualifications Report preparation Customer communication Spreadsheets Content management systems Cultural competency Working with students from diverse cultural backgrounds Desktop applications Clerical experience Productivity software Physical document handling File organization Office record organization
Full Job Description Office Assistant II Campus:
Cañada
College FLSA Status:
Non-Exempt Salary Schedule:
60
Grade:
18
Bargaining Unit:
CSEA Months Per Year:
12
Hours Per Week:
37.5
Mandated Reporter:
Yes Campus Security Authority:
No Under general supervision, the Office Assistant II performs detailed clerical and operational support for a department or office. Under direction, the Office Assistant II initiates, implements and coordinates office procedures and timelines in order to provide support for an office or department. Public contact is extensive, and involves College and District staff, faculty, students, vendors, other educational institutions, business and community representatives, regulatory agencies, and governmental agencies for the purpose of exchanging policy and procedural information. A moderate degree of independent judgment and creativity is required to resolve many minor and occasional major problems that arise, by selecting from among alternative procedures that are available. Consequences of errors in judgment could be costly in public relations, staff and employee time. The Office Assistant II classification can train and lead the work of volunteers and student assistants as assigned. Duties and Responsibilities The duties below are representative of the duties of the classification and are not intended to cover all of the duties performed by the incumbent(s) of any particular position. The omission of specific statements of duties does not exclude them from the position if the scope of work is similar, related, or a logical assignment to this classification. Exchanges information with college staff and others regarding department services, as well as to provide operating policies, and procedures Screens calls, visitors and electronic inquiries to provide policy and procedural information and/or to take messages and make appropriate referrals Sets up and tracks budget expenditures and files Attends meetings and other events to obtain and provide current information Uses a database and a variety of computer software to set up, track and maintain a wide variety of data and electronic and manual files and to perform data entry and retrieval Composes and prepares correspondence, memoranda, report narratives, forms, publicity materials and other materials from copy or with general instruction Uses standard software applications to prepare correspondence and reports, agendas and meeting minutes, and spreadsheets Compiles items and materials for meeting agendas Schedules and proctors student placement and other tests and scores tests using well-prescribed methods and follow-up Takes and transcribes meeting notes as assigned Sorts and distributes department mail as needed and coordinates bulk mailings Performs other related duties as assigned Employment Standards (acquired through education, training, and/or experience)
Knowledge of:
Office organizational procedures including workflow, current office equipment, supplies, file systems and computer applications Skill in: Multi-tasking and workload prioritizing under deadline pressure Use of the Microsoft Office Suite and web-based content management systems Respectful, tactful and sensitive interaction with people who are diverse in their academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds Oral communication, including public speaking Written communication Organizing data, setting up, tracking and maintaining data in electronic and manual files Ability to: Work effectively as part of a customer service team
Job Requirements:
Graduation from high school and college courses in business administration, office administration, or a closely related field OR an equivalent combination of education and experience Successful general clerical experience of increasing responsibility Demonstrated cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds of community college students, faculty and staff Experience with the organization and maintenance of electronic and manual files and records Experience with the use of a variety of computer software to compose and prepare correspondence, forms, reports, presentations, and other written materials Demonstrated skill in working as part of a customer service team
Additional Information:
Physical/Other Requirements This classification requires data comparison and interpretation; contact in close proximity with individuals and groups; work under deadline pressure; multi-tasking; attention to detail; manual dexterity; pulling, pushing, reaching; moving items of light to moderate weight; listening/comprehension of a variety of directional formats; flexibility, and adaptability in order to perform the essential functions.
Benefits:
Benefits include paid holidays, vacation and sick leave. The District pays all or a portion of monthly medical plan premiums (depending on the coverage) and pays all of the monthly dental and vision plan premiums for employees and eligible dependents. Additional paid benefits include life insurance, salary continuance insurance, and an Employee Assistance Program. Classified employees participate in the Public Employees' Retirement System, a defined-benefit retirement plan through the State of California. Optional tax-deferred 403(b) and 457 retirement plans are also available.
