Job File Coordinator

Job File Coordinator Servpro of Torrance Torrance, CA Job Details Full-time $20 - $22 an hour 23 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Opportunities for advancement Qualifications Teamwork Water damage restoration English Administrative experience High school diploma or GED Xactimate Clerical experience Office experience Full Job Description Job File Coordinator Be the calm behind the chaos. Be the reason it all comes together. Do you thrive in a fast-paced environment where organization, communication, and leadership make all the difference? Do you enjoy helping people navigate difficult situations with confidence and clarity? At SERVPRO®, we don't just restore homes and businesses after fire and water damage — we restore peace of mind.

Our mission is simple:

make it "Like it never even happened." As a Job File Coordinator, you are a critical part of delivering on that promise. This is more than an administrative role — it's the operational heartbeat of every project. What You'll Do You will oversee job documentation, coordination, and communication from start to finish, ensuring every project is accurate, compliant, and progressing efficiently. Monitor job file status, WIPs, and audit progress Coordinate daily job file activities and reporting Review and validate field documentation Create preliminary estimates and maintain accurate job backups Ensure client and compliance requirements are met Maintain strong internal and external communication Complete final documentation and oversee job close-out Support general office functions including correspondence and reporting What We're Looking For 2+ years of administrative or office experience preferred (not required) Exceptional written and verbal communication skills Calm, professional demeanor under pressure Highly organized with strong attention to detail Self-motivated, dependable, and goal-oriented Comfortable coordinating multiple moving parts Ability to learn new software systems (Xactimate experience is a plus) High School Diploma or GED required Must pass background check (subject to applicable law) Compensation & Benefits $20-$22 per hour (based on experience) Medical insurance Dental insurance Vision insurance 401(k) Growth and advancement opportunities Team-oriented, mission-driven culture If you are dependable, detail-driven, and motivated to exceed expectations, we would love to speak with you. This position is employed by an independently owned and operated SERVPRO® Franchise. All employees are hired and supervised solely by the local Franchise. SERVPRO® Franchise employees are not employed by or agents of Servpro Industries, LLC or the Franchisor.

Pay:

$20.00 - $22.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Are you able to commute to Tustin during training for (approximately 2-3 weeks)

Education:

High school or equivalent (Preferred)

Experience:

Xactimate:

1 year (Preferred)

Language:

English (Required)

Work Location:

In person