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Mizuho OSI
Assistant, Technical Service Administration
Career Insights for Office / Administrative Assistant (General)
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Based on California data
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What they do
An Office or Administrative Assistant performs administrative work in an office. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails, routes mail and maintains calendars and schedules.
$50,177 / year median in California
-12% projected decline
Job Description
Assistant, Technical Service Administration Mizuho OSI•3.0 Union City, CA Job Details Temp-to-hire $20•$25 an hour 21 hours ago Qualifications Customer communication Teamwork Microsoft Office Specialist English Attention to detail Desktop applications Purchasing CRM system proficiency Full Job Description Job Summary We are seeking a proactive and detail-oriented Assistant for our Technical Service Administration team. In this role, you will provide essential administrative assistance to support the Service Administration Coordinator and the Contracts Coordinator. Key responsibilities include assisting with the creation of work orders, as well as updating, and monitoring of work orders to ensure accuracy, compliance, and timely processing. In addition to contract‑related work order support, you will follow up on outstanding service estimates and obtain purchase orders from customers. This includes tracking estimate status, communicating with internal teams as needed, and ensuring that required purchase orders are received and recorded for service activities to proceed. Responsibilities include but not limited to: Cross-functional interaction across the organization; ensuring communication and workflow is positive, efficient and effective. Assist the Service Administration Coordinator and Contracts Coordinator with all aspects of work orders. Understand, follow, and support Mizuho OSI's internal Quality System policies, procedures and work instructions including but not limited to applicable external regulations (21 Code of Federal Regulations Part 820 Quality System Regulations and applicable International Standards). Enter and verify work order data in FSL and follow up with customers or internal teams as needed. Ensure required information is obtained for timely processing. Run reports in FSL to identify open estimates. Provide consistant, thorough and timely information to team members.