Administrative Assistant

Robert Half client is seeking a detail-oriented Administrative Assistant to join our team in Vallejo, CA. This is a long-term contract position where you will play a vital role in ensuring smooth office operations and providing excellent support to both clients and team members. The ideal candidate will thrive in a fast-paced environment, possess strong multitasking abilities, and demonstrate exceptional communication skills.

Administrative Assistant Responsibilities:

• Assign repossession tasks and coordinate with field agents to secure collateral efficiently.
• Manage redemption processes and schedule personal property appointments with professionalism.
• Handle inbound and outbound calls with customers and clients, maintaining a courteous and composed demeanor.
• Interact with customers in person, resolving issues calmly and de-escalating tense situations when necessary.
• Ensure compliance with company policies and state regulations in all administrative processes.
• Accurately document and send repossession notices, such as Notices of Seizure, in a timely manner.
• Update customer account records using multiple software platforms, ensuring accuracy and completeness.
• Perform data entry tasks for repossession documents and communicate updates to assigned clients.
• Handle general office tasks, including scanning, faxing, emailing, and maintaining organized records.
• Collaborate with team members to provide high-quality support and resolve challenging situations through critical thinking and negotiation.

If you are interested in this Administrative Assistant position, please submit your resume today.