Administration Assistant

Administration Assistant at Giftable World Inc. Administration Assistant at Giftable World Inc. in Walnut, California Posted in 3 days ago.

Type:

full-time

Job Description:

Sales Administrative Assistant (Sales Admin) Giftable World - Pomona, CA (On-site)

• Full-time About Giftable World Giftable World creates plush and pet toys that bring joy to customers and retailers alike.

We're a growing, fast-moving team that values efficiency, creativity, and strong customer relationships. Why this role matters We're a small, high-performing team with a growing workload, and this role is essential to scaling our operations. We're looking for a dedicated Sales Administrator to help ensure orders run smoothly, support customer service, and improve efficiency so we can expand our accounts, respond more quickly, and minimize delays. What you'll do

• Enter and track orders in OMS/Shopify; communicate ETAs and tracking updates.
• Maintain basic inventory accuracy using OMS/Shopify and Excel.
• Prepare the showroom for meetings by making sure samples are returned and new products are added.
• Create labels and tag items for style-outs; manage the sample library.
• Support customer service by helping with order follow-up, communication, and day-to-day account needs.
• Keep price lists current.
• Assist with trade show sample preparation and occasionally attend events, including pulling samples for new or missing SKUs.
• Follow up after email blasts and help track responses or customer interest. What you'll bring
• 1+ year of experience in sales support, customer service, order entry, administration, or operations.
• Strong Excel skills, including sorting, filters, and basic formulas.
• Comfortable working in OMS/Shopify, or able to learn quickly.
• Strong communication skills and close attention to detail.
• A proactive, go-getter attitude with the ability to stay organized and keep things moving. Nice to have
• Wholesale, CPG, gift, toy, or pet industry experience.
• Familiarity with retailer routing guides and EDI.

Compensation $23-$30/hour, commensurate with experience. How to apply Submit resume to yvettef@giftableworld.com