ESSENTIAL DUTIES AND RESPONSIBILITIES

Answer portal and voicemails and fulfill Medical Records Requests Answer patient questions and provide assistance and directions when necessary Respond to emails that arrive using our general office email address Confirm that patients have signed all paperwork necessary to allow records to be disclosed to patient Maintain confidentiality of all patient records Uphold the positive reputation of our medical office by always treating visitors in a friendly, welcoming, and compassionate manner Other duties as assigned.

KNOWLEDE/SKILLS/ABILITIES

Knowledge and compliance in federal, state and local regulatory requirements for medical records. Demonstrated flexibility. Must be punctual, able to work well in a very busy environment, alphabetize, spell accurately, and strive for unsurpassed customer service. Computer experience with Intergy Practice Management is helpful. Knowledge of commonly used concepts, practices, and processes within an office environment. Bi-lingual in Spanish a plus. Effective problem-solving skills are essential. Data Entry Skills Friendly and compassionate disposition Excellent organizational and time management skills Strong interpersonal communication skills

EDUCATION AND/OR EXPERIENCE

Requires a high school diploma or equivalent. Minimum of 1 year of experience working in a medical practice front office setting.

CERTIFICATES, LICENSES, REGISTRATIONS

None

SUPERVISORY RESPONSIBILITY

This position has no supervisory responsibility.

PHYSICAL REQUIREMENTS

This role requires the ability to sit, stand, and use a computer for extended periods, as well as frequent walking, patient interaction in a clinical setting, and occasional lifting up to 25 lbs.

JOB QUALIFICATIONS

To perform the job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily with or without reasonable accommodation. The requirements below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. •This position can require travel• Pay Rate $23","accountId","96001432","DLV 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